About the Role
Our client, a leading provider of industrial and corporate catering services in Welkom , Free State , is seeking a proactive and detail-oriented Catering Operations Supervisor. This role is crucial for ensuring the efficient and high-quality delivery of catering services to various industrial sites and corporate clients. You will be responsible for overseeing daily operations, managing catering teams, ensuring food safety standards, managing inventory, and maintaining excellent client relationships. The ideal candidate will have strong leadership abilities, excellent organizational skills, and a background in catering or hospitality operations. This is a vital position for supporting the operational excellence of our client's services in the Free State , particularly within the busy Welkom area, which often serves significant industrial operations.
Key Responsibilities
- Supervise daily catering operations, ensuring timely and efficient service delivery to all client sites.
- Manage and schedule catering staff, including cooks, servers, and delivery personnel, ensuring adequate coverage.
- Ensure compliance with all food safety, hygiene, and health regulations.
- Monitor food quality and presentation, making adjustments as necessary to meet standards.
- Manage inventory levels of food, supplies, and equipment, placing orders as needed and minimizing waste.
- Conduct regular inspections of kitchen facilities and service areas to ensure cleanliness and orderliness.
- Liaise with clients to address any operational concerns or special requests, ensuring high levels of customer satisfaction.
- Assist in the training and development of catering staff, providing guidance and feedback.
- Oversee the preparation, packing, and delivery of meals to various locations.
- Troubleshoot operational issues that may arise during service delivery.
- Maintain accurate records related to inventory, staff performance, and operational costs.
Requirements
- Minimum of 3 years of experience in catering operations, food service management, or a supervisory role in hospitality.
- Proven experience in managing and leading teams.
- Strong knowledge of food safety and hygiene standards (e.g., HACCP).
- Excellent organizational and time management skills, with the ability to multitask.
- Good communication and interpersonal skills for effective client and staff interaction.
- Ability to work effectively under pressure and adapt to changing operational demands.
- Basic understanding of inventory management and cost control principles.
- Proficiency in Microsoft Office Suite or similar.
- Must be based in or willing to commute to Welkom , Free State .
- Valid driver's license and reliable transport is advantageous.
- A commitment to delivering high-quality service.
Benefits
- Competitive annual salary and benefits package.
- Opportunity to play a key role in a reputable industrial catering company.
- Professional development and training opportunities.
- Work within the key industrial hub of Welkom .
- Be part of a team focused on operational excellence and client satisfaction.