Catering Operations Manager (Hybrid)

Placements24; Myrtle Beach (SC); Hybrid; USD 87,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Career development

High-profile events

Job summary

Placements24 is seeking a dynamic Catering Operations Manager for our East London operations. This hybrid role balances on-site leadership with strategic remote planning to deliver high-quality catering events and manage a distributed team.

You will drive efficiency, ensure health and safety compliance, optimize resources, and collaborate with sales and culinary teams to exceed client expectations across diverse, high-profile events.

Qualifications

• Minimum of 5 years experience in catering operations management or a similar leadership role in hospitality.

Responsibilities

• Oversee all day-to-day catering operations, ensuring efficiency and adherence to high standards.
• Manage and develop a team of catering staff, including supervisors, servers, and kitchen support.
• Develop and implement operational plans, schedules, and staffing models for events.
• Control inventory, manage equipment, and ensure timely procurement of supplies.
• Maintain strict compliance with health, safety, and food hygiene regulations.
• Collaborate with the sales and culinary teams to ensure successful event execution and client satisfaction.
• Monitor event performance, analyze operational costs, and identify areas for improvement.
• Implement and refine operational procedures to enhance efficiency and reduce waste.
• Handle client feedback and resolve operational issues promptly and professionally.
• Effectively manage hybrid work responsibilities, bridging on-site needs with remote administrative tasks.

Skills

Leadership

Team management

Motivational skills

Organizational skills

Problem-solving

Decision-making

Food safety knowledge

Health regulations

Operational best practices

Inventory management

Cost control

Resource allocation

Communication

Interpersonal skills

Job description

About the Role

Our client, a leading event catering company, is seeking a dynamic and experienced Catering Operations Manager for their operations in East London . This hybrid role requires a leader who can effectively oversee all logistical and operational aspects of our catering services, balancing on-site management with strategic remote planning and oversight. You will be responsible for ensuring the efficient and high-quality delivery of all catering events, managing a team of operational staff, and optimizing resource allocation. The ideal candidate possesses strong leadership skills, exceptional organizational abilities, and a deep understanding of the catering industry's operational demands. You will play a critical role in maintaining our client's reputation for excellence by ensuring seamless event execution, from initial setup to final breakdown. The hybrid nature of this position demands excellent communication and coordination skills to manage a distributed team and ensure alignment between office-based tasks and on-site operational requirements. You will drive efficiency, implement best practices, and contribute to the overall growth and success of the catering division in East London .

Key Responsibilities

• Oversee all day-to-day catering operations, ensuring efficiency and adherence to high standards.
• Manage and develop a team of catering staff, including supervisors, servers, and kitchen support.
• Develop and implement operational plans, schedules, and staffing models for events.
• Control inventory, manage equipment, and ensure timely procurement of supplies.
• Maintain strict compliance with health, safety, and food hygiene regulations.
• Collaborate with the sales and culinary teams to ensure successful event execution and client satisfaction.
• Monitor event performance, analyze operational costs, and identify areas for improvement.
• Implement and refine operational procedures to enhance efficiency and reduce waste.
• Handle client feedback and resolve operational issues promptly and professionally.
• Effectively manage hybrid work responsibilities, bridging on-site needs with remote administrative tasks.

Requirements

• Minimum of 5 years of experience in catering operations management or a similar leadership role in hospitality.
• Proven track record of successfully managing large-scale catering events.
• Strong leadership, team management, and motivational skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• In-depth knowledge of food safety, health regulations, and operational best practices.
• Proficiency in inventory management, cost control, and resource allocation.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules.
• Experience with hybrid work models and remote team management is highly valued.
• Strong communication and interpersonal skills.
• Based in or willing to commute regularly to East London .

Benefits

• Our client offers a competitive salary and a comprehensive benefits package.
• This hybrid role provides a valuable blend of on-site leadership and remote flexibility, promoting a sustainable work-life balance.
• You will have the opportunity to lead significant operations within a respected catering company and work on diverse, high-profile events in East London .
• Professional development and career advancement opportunities are available.
• Join a company that values operational excellence, employee growth, and embraces modern work structures.
• This is a key role for an experienced operations professional looking to make a significant impact.