Catering Operations Leader - Drive Team & Client Experience

Sodexo; Orono (ME); On-site; USD 74,000 - 96,000; Full time

Job summary

Sodexo in Orono, Maine is seeking an experienced catering operations leader to plan and execute events, ensuring seamless service and memorable client experiences. You will recruit and develop frontline staff, balance creativity with cost controls, and collaborate with clients and operations leaders to drive growth and efficiency.

Responsibilities include managing events, mentoring teams, and developing menus with costing to optimize profitability while maintaining high service standards.

Qualifications

• Bachelor’s Degree or equivalent experience in related field.
• Management experience of 3 years.
• Experience in catering operations preferred.
• Ability to analyze data to inform decisions.

Responsibilities

• Manage and oversee catering events to ensure seamless execution and exceptional client experience.
• Motivate, coach, mentor, and develop frontline staff to maximize performance and growth.
• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.
• Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.

Skills

Catering knowledge

Client service

Leadership

Data analysis

Collaboration across teams

Conflict resolution

Education

Bachelor’s Degree or equivalent experience

Job description

Sodexo in Orono, Maine is seeking an experienced catering operations leader to plan and execute events, ensuring seamless service and memorable client experiences. You will recruit and develop frontline staff, balance creativity with cost controls, and collaborate with clients and operations leaders to drive growth and efficiency.

Responsibilities include managing events, mentoring teams, and developing menus with costing to optimize profitability while maintaining high service standards.