Catering Operations Lead — Events & Team Champion

American Food & Vending; Portland (ME); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

401K with company match

Delicious employee meal and beverage

Employee Referral Bonus Program

Employee Assistance Program

Flexible hours and shifts

Medical, Prescription, Dental, and Vis

Uniforms and Safety Shoes provided

Learning and advancement opportunities

Job summary

American Dining Creations is seeking a Catering Supervisor to oversee and coordinate catering operations, lead a team of event staff, and maintain high standards of service across events in Portland. You will collaborate with the on-site Catering Director to deliver memorable guest experiences while managing resources efficiently.

The role requires 3+ years in catering and event planning, strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.

Qualifications

• 3+ years’ catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational skills, detail oriented, and customer focused.
• Ability to multi‑task and thrive in a fast‑paced, dynamic environment.
• Knowledge of food safety and service regulations.
• Familiarity with industry trends and innovations.
• Proficient with computer skills including Microsoft Office, CATERTRAX and other online order systems.
• Able to work a flexible schedule that may include weekdays, evenings, and weekends.
• Must be able to lift 50lbs, push and pull heavy catering cart, bend, climb stairs, stand, and walk for entire scheduled shift.

Responsibilities

• Supervise front and back of the house day to day catering procedures.
• Serve as a contact for catering services prior to and after events, ensuring their needs and expectations are met or exceeded.
• Oversee delivery, setup, breakdown, and execution of catering events.
• Collaborate with other departments to ensure seamless coordination of logistics, food preparation, and service delivery.
• Develop and implement service standards and procedures to uphold quality and consistency across all events.
• Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
• Monitor the quality of food, portion control and dietary provisions as requested.
• Provide excellent customer service to all guests.
• Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
• Assist in the development and implementation of marketing strategies to promote catering services.
• Take inventory for catering equipment, supplies, and keep all catering items in top condition.
• May be assigned other duties and responsibilities as needed.

Skills

Interpersonal skills

Communication skills

Leadership

Organizational skills

Multi-tasking

Customer focus

Problem solving

Tools

Microsoft Office

CATERTRAX

Job description

American Dining Creations is seeking a Catering Supervisor to oversee and coordinate catering operations, lead a team of event staff, and maintain high standards of service across events in Portland. You will collaborate with the on-site Catering Director to deliver memorable guest experiences while managing resources efficiently.

The role requires 3+ years in catering and event planning, strong leadership, excellent communication, and the ability to thrive in a fast-paced environment.