Catering Operations Lead — Seamless Events

HireBus Inc.; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401(k) with 15% company match

Paid Bereavement Leave

Job summary

SSA Group at Houston Zoo is seeking a Manager of Catering Operations to lead catering logistics for events, coordinating with Sales and Culinary teams to deliver seamless experiences. This onsite role emphasizes client relations, planning, and hands-on event execution in a dynamic cultural attraction setting.

The position requires strong leadership, financial oversight, and the ability to manage multiple events while ensuring compliance and safety.

Qualifications

• Minimum 4 years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue preferred.
• A minimum of 4 years of experience is required; however, candidates with 6 or more years of experience will be given stronger consideration.
• Working knowledge of Tripleseat is a plus.
• All education backgrounds eligible, must be 18 or older.

Responsibilities

• Develop and implement detailed plans for catering events, including event orders, pull sheets, execution timelines, staffing schedules, visual appeal and logistics layouts.
• Coordinate with sales representatives to understand event requirements and ensure all details are accurately captured and executed.
• Oversee the setup, execution, and breakdown of events, ensuring all aspects run smoothly and efficiently.
• Ensure all equipment, supplies, and materials are available and in good working condition for events.
• Walk event spaces with Sales Team before events to ensure everything is in working order and address any issues promptly.
• Communicate and collaborate effectively with the Sales Team, Culinary Team, and other departments involved in events, developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly.
• Attend weekly BEO meetings to review all upcoming events, addressing concerns and needs to each event.
• Distribute Operations Plan revisions to key stakeholders when necessary.
• Advise Sales Team on any outstanding balances due post event.
• Collaborate with Sales Team on floor plans and event flow.
• Coordinate the need of cross-utilized products/equipment.
• Create eye-catching and innovative F&B displays in collaboration with the Culinary Team.
• Oversee quality, product levels, and inventory of Catering products.
• Facilitate the maintenance and repairs of Catering equipment as necessary.

Skills

Interpersonal communication

Leadership

Problem solving

Financial management

Flexibility

Office software

Physical stamina

Outdoor venues

Event planning

Tools

Tripleseat

Job description

SSA Group at Houston Zoo is seeking a Manager of Catering Operations to lead catering logistics for events, coordinating with Sales and Culinary teams to deliver seamless experiences. This onsite role emphasizes client relations, planning, and hands-on event execution in a dynamic cultural attraction setting.

The position requires strong leadership, financial oversight, and the ability to manage multiple events while ensuring compliance and safety.