Catering Operations Lead — Peninsula | Growth & Equity

Zerocater; Foster City (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401k match

PTO and holidays

Health, dental and vision coverage

Employee Assistance Program (EAP)

Life/Disability insurance

Wellness stipend

Cell phone stipend

Commuter benefits

Equity

Job summary

Zerocater’s Catering Operations Area Lead role is a hands-on leadership position covering the Peninsula from Foster City to Palo Alto. You will manage daily meal operations for high‑profile clients, support onsite teams, and train staff to ensure service quality and exceptional customer satisfaction across sites.

This role emphasizes collaboration, reliability, and hands-on leadership, with a full-time hourly wage of $24, Monday–Friday 6am–8pm and an typical 30–40 hour week.

Qualifications

• Experience training and leading a team.
• Background in hospitality and food service is a must; catering experience is a plus.
• Detail-oriented and able to stay focused and organized while multitasking.
• True team player, willing to collaborate with others to ensure smooth execution.
• Responsible and an attentive candidate that can work effectively with little supervision.

Responsibilities

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed.
• Train/Lead by Example: Train new On‑Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards.
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area.
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have.
• Misc: Other tasks as designated by department management.

Skills

Leadership

Hospitality experience

Attention to detail

Team player

Self-motivated

Job description

Zerocater’s Catering Operations Area Lead role is a hands-on leadership position covering the Peninsula from Foster City to Palo Alto. You will manage daily meal operations for high‑profile clients, support onsite teams, and train staff to ensure service quality and exceptional customer satisfaction across sites.

This role emphasizes collaboration, reliability, and hands-on leadership, with a full-time hourly wage of $24, Monday–Friday 6am–8pm and an typical 30–40 hour week.