Peninsula Catering Operations Lead — Elevate Guest Experience

Zerocater; Sunnyvale (CA); On-site; USD 10,249,000 - 27,442,000; Full time

Benefits offered by this job

401k match up to 3%

Paid holidays

Health, dental, vision coverage

Employee assistance program

Life insurance

Wellness stipend

Cell phone stipend

Commuter benefits

Equity

Job summary

Zerocater is seeking a Catering Operations Area Lead to manage daily meal operations onsite along the Peninsula from Foster City to Palo Alto. This full-time role focuses on logistics, team leadership, and delivering exceptional customer experiences for high-profile clients.

You will train onsite staff, supervise operations, and ensure Zerocater standards are met across sites, contributing to growth in a fast-paced, hospitality-driven environment.

Qualifications

• Experience training and leading a team.
• Background in hospitality and food service is a must; catering experience is a plus.
• Detail-oriented and able to stay focused and organized while multitasking.
• True team player, willing to collaborate with others to ensure smooth execution.
• Responsible and an attentive candidate that can work effectively with little supervision.

Responsibilities

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed.
• Train/Lead by Example: Train new On‑Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards.
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area.
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have.
• Misc: Other tasks as designated by department management

Skills

Team leadership

Hospitality experience

Catering background

Detail-oriented

Team player

Self-motivated

Job description

Zerocater is seeking a Catering Operations Area Lead to manage daily meal operations onsite along the Peninsula from Foster City to Palo Alto. This full-time role focuses on logistics, team leadership, and delivering exceptional customer experiences for high-profile clients.

You will train onsite staff, supervise operations, and ensure Zerocater standards are met across sites, contributing to growth in a fast-paced, hospitality-driven environment.