Catering Lead: Off-Premise Sales & Events Leader

Chick-fil-A; Frisco (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Chick-fil-A Frisco is seeking a Catering Lead to drive off-premise sales and manage all catering operations, from lead generation to client consultation, menu planning, logistics, and on-site/off-site execution.

You will partner with kitchen leadership, coordinate delivery, adhere to food safety standards, and build lasting client relationships while upholding Chick-fil-A's hospitality and brand standards.

Qualifications

• Servant-leader mindset with a people-focused approach.
• Excellent interpersonal and written/verbal communication.
• Strong planning, organizational and logistical skills.
• Deep understanding of food safety standards and temperature control.
• Experience with catering software and order management tools.
• Ability to multitask and perform under pressure in fast-paced environments.

Responsibilities

• Proactively seek new catering opportunities with local businesses, schools, and civic organizations.
• Manage inbound catering inquiries, menu consultations, payment processing and reconciliation.
• Coordinate with kitchen leadership on prep schedules, volumes, and dietary needs.
• Organize delivery schedules, route optimization, and event setup.
• Ensure adherence to brand standards, food safety protocols, and sanitation regulations.
• Maintain catering equipment, vehicles, paper inventory, and display items.
• Conduct post-event follow-ups to gather feedback and secure recurring business.
• Track sales targets, expenses, labor costs, and monthly revenue.
• Coordinate outside events and mascot/brand appearances.
• Manage third-party delivery relationships (Grubhub, DoorDash, UberEats, Postmates).

Skills

Servant-leader mindset

Strong communication skills

Planning & organizational skills

Food safety knowledge

Relationship building

Multitasking under pressure

Interpersonal skills

Tools

Catering software

Order management tools

Microsoft Office

Delivery coordination software

Job description

Chick-fil-A Frisco is seeking a Catering Lead to drive off-premise sales and manage all catering operations, from lead generation to client consultation, menu planning, logistics, and on-site/off-site execution.

You will partner with kitchen leadership, coordinate delivery, adhere to food safety standards, and build lasting client relationships while upholding Chick-fil-A's hospitality and brand standards.