Catering Lead: Elevate Guest Experience & Events

Chick-fil-A; Chicopee (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Learning from Operator and Leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Chicopee is hiring a Catering Lead to deliver signature Chick-fil-A hospitality from order to delivery, reporting to the Director of Operations. The role oversees catering orders, prepares supplies, and ensures immaculate food safety standards for guest experiences.

The ideal candidate will have ServSafe certification or willingness to obtain it, a safe driving record, and the ability to multitask in a fast-paced environment while supporting other restaurant areas as needed.

Qualifications

• Consistency and reliability.
• Cheerful attitude.
• Loves serving and helping others.
• Customer service oriented, strong interpersonal skills.
• Detail-oriented.
• Ability to multitask.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Ability to lift and carry boxes regularly.
• Ability to stand for long periods.

Responsibilities

• Smile and engage guests with eye contact.
• Create and maintain eye contact with guests.
• Speak enthusiastically and build emotional connections.
• Honor and encourage others to follow Chick-fil-A vision and values.
• Multitask quickly yet thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Work on their feet for several hours at a time.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Teamwork

Reliability

Flexibility

Attention to detail

Communication

Work ethic

Job description

Chick-fil-A Chicopee is hiring a Catering Lead to deliver signature Chick-fil-A hospitality from order to delivery, reporting to the Director of Operations. The role oversees catering orders, prepares supplies, and ensures immaculate food safety standards for guest experiences.

The ideal candidate will have ServSafe certification or willingness to obtain it, a safe driving record, and the ability to multitask in a fast-paced environment while supporting other restaurant areas as needed.