Catering Lead: Create Memorable Event Experiences

SSA Group; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with 15% company match

Job summary

SSA Group is seeking a Catering Lead to oversee event catering operations, ensuring warm guest experiences and adherence to high standards. You will manage setup, service, and teardown, supervise staff, and coordinate with back-of-house and front-of-house teams to deliver flawless events.

The role emphasizes leadership, safety, and adaptability in a fast-paced environment, with responsibilities across inventory, quality control, and customer satisfaction.

Qualifications

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Oversee quality, product levels and inventory of product.
• Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
• Oversee proper setup, execution, breakdown, and cleanup of the buffets, stations and any other food & beverage for each event.
• Lead communication between back-of-house and front-of-house to ensure food is correct and out at approved times.
• Supervise buffet attendants and food runners throughout the event.
• Successfully interpret and execute BEOs to the high standards of the organization.
• Possess expert-level knowledge of menus, food presentation, and food service techniques.
• Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
• Work with the catering management team to supervise and train staff for all departments.
• Able to explain and elaborate on event successes or failures.
• Solve problems during events and implement creative solutions.
• Maintain a friendly and approachable attitude towards the client, guests, and staff.
• Communicate clearly and openly with all staff members for overall success.
• Display a sense of urgency at all times.
• Uphold a professional appearance and mannerism.
• Adhere to all company policies and procedures.
• Follow health and safety practices at all times.
• Maintain a clean, safe, and organized work environment.
• Perform other tasks as deemed necessary.

Skills

Strong interpersonal communication

Leadership

Problem solving

Flexibility

Operate catering equipment

Attention to safety

Education

All educational backgrounds eligible

Tools

BEO knowledge

Job description

SSA Group is seeking a Catering Lead to oversee event catering operations, ensuring warm guest experiences and adherence to high standards. You will manage setup, service, and teardown, supervise staff, and coordinate with back-of-house and front-of-house teams to deliver flawless events.

The role emphasizes leadership, safety, and adaptability in a fast-paced environment, with responsibilities across inventory, quality control, and customer satisfaction.