Catering Lead

Hi-Pointe Drive-In; Kirkwood (MO); On-site; USD 42,000 - 70,000; Full time

Job summary

Hi-Pointe Drive-In in Kirkwood, MO is seeking a dedicated Restaurant Catering Lead to oversee store-level catering operations and ensure flawless event execution. The ideal candidate will bring strong leadership, attention to detail, and a customer-focused approach to every catering engagement.

You will coordinate with the Catering Manager, supervise catering staff, and manage client relationships to deliver memorable service.

Qualifications

• High school diploma or equivalent; relevant certifications or culinary education is a plus.
• Proven experience as a Catering Supervisor or in a similar role within the hospitality industry.
• Strong knowledge of catering operations, event execution, and food safety standards.
• Excellent leadership skills, with the ability to motivate and guide a diverse team.
• Exceptional organizational and time management abilities to handle multiple tasks and priorities.
• Strong interpersonal and communication skills for effective client and staff interaction.
• Ability to work in a fast-paced environment, remaining calm and composed under pressure.
• Flexibility to work evenings, weekends, and holidays as per event schedules.

Responsibilities

• Assist in the planning and coordination of caterings, ensuring all details are communicated to the team for flawless execution.
• Oversee the setup and breakdown of catering spaces, ensuring adherence to the highest standards of presentation and cleanliness.
• Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
• Address any client or guest inquiries or concerns promptly and professionally.
• Work with General Manager to supervise and guide a team of catering staff, including servers, cooks, and support personnel.
• Collaborate with the Catering Manager to understand client requirements and preferences for each order.
• Communicate event details, including menu options, setup requirements, and special requests, to the catering staff.
• Interact with clients during caterings to ensure their satisfaction and address any concerns or additional requests.
• Foster positive client relationships by delivering personalized service and exceeding expectations.
• Adhere to all relevant health and safety regulations, ensuring a safe working environment for the team and guests.
• Follow proper food handling and sanitation practices, maintaining high standards of cleanliness and hygiene.
• Monitor staff adherence to safety protocols and provide necessary training and reminders when required.

Job description

Position Overview:

We are looking for a dedicated and organized Restaurant Catering Lead to oversee store level catering

operations to ensure execution of catering events. The ideal candidate will possess exceptional

leadership skills, strong attention to detail, and an understanding of what it takes to execute catering.

The Catering Lead will work closely with the Catering Manager to coordinate logistics, manage a team of

catering staff, and deliver exceptional service to our clients.

Responsibilities:

1. Catering Operations Management:

• Assist in the planning and coordination of caterings, ensuring all details are communicated to the team for flawless execution.
• Oversee the setup and breakdown of catering spaces, ensuring adherence to the highest standards of presentation and cleanliness.
• Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
• Address any client or guest inquiries or concerns promptly and professionally.

2. Team Leadership and Development:

• Work with General Manager to supervise and guide a team of catering staff, including servers, cooks, and support personnel.

3. Client Relationship Management:

• Collaborate with the Catering Manager to understand client requirements and preferences for each order.
• Communicate event details, including menu options, setup requirements, and special requests, to the catering staff.
• Interact with clients during caterings to ensure their satisfaction and address any concerns or additional requests.
• Foster positive client relationships by delivering personalized service and exceeding expectations.

4. Compliance and Safety:

• Adhere to all relevant health and safety regulations, ensuring a safe working environment for the team and guests.
• Follow proper food handling and sanitation practices, maintaining high standards of cleanliness and hygiene.
• Monitor staff adherence to safety protocols and provide necessary training and reminders when required.

Requirements:

• High school diploma or equivalent; relevant certifications or culinary education is a plus.
• Proven experience as a Catering Supervisor or in a similar role within the hospitality industry.
• Strong knowledge of catering operations, event execution, and food safety standards.
• Excellent leadership skills, with the ability to motivate and guide a diverse team.
• Exceptional organizational and time management abilities to handle multiple tasks and priorities.
• Strong interpersonal and communication skills for effective client and staff interaction.
• Ability to work in a fast-paced environment, remaining calm and composed under pressure.
• Flexibility to work evenings, weekends, and holidays as per event schedules.

If you are a detail-oriented, customer-focused professional with a passion for coordinating catering

events, we encourage you to apply for the position of Restaurant Catering Supervisor. Join our team and

contribute to the success of our catering division while ensuring exceptional service and satisfaction for

our valued clients.