Catering Lead

Panera Bread Company; Concord (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Lead to enhance community engagement through exceptional service. In this role, you will be the face of the catering business, helping customers select the perfect menu for their events and ensuring timely delivery. This position offers a vibrant work environment where you can thrive alongside a motivated team. With opportunities for career growth and skill development, you will be part of an organization that values warmth, belonging, and teamwork. If you are passionate about hospitality and enjoy making people smile, this is the perfect opportunity for you.

Benefits

Competitive pay

Eligible for performance-based increases

Free Meals on shifts

Career Growth Opportunities

Paid vacation & holidays

Medical, dental, vision, life insurance

401(k) with match available

Qualifications

• Must have valid driver's license and acceptable driving record.
• Experience in food or retail is preferred but not required.

Responsibilities

• Own the success of catering operations and ensure extraordinary guest experiences.
• Communicate with customers and manage production of catering orders.

Skills

Communication Skills

Organizational Skills

Time Management

Customer Service

Self-starter

Education

High School Diploma or equivalent

Tools

Smartphone

Delivery Vehicle

Job description

PANERA CAFE CATERING LEAD

Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun!

Panera Perks:

• Competitive pay
• Eligible for increases based on performance
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.

Our Catering Leads bring Panera to the community.

As a Catering Lead at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, support their questions and needs, and ensure their food is delivered when and how they need it.

As a Catering Lead at Panera, you are asked to:

• Own the success of our catering operations
• Communicate with and support our catering customers
• Manage the production of catering orders
• Personally deliver orders to customer events
• Ensure extraordinary guest experiences
• Help build our culture of Warmth, Belonging, Growth, and Trust
• Step in and support your manager and team

This opportunity is for you if:

• You have great communication skills
• You love working with people
• You’re a self-starter who can meet goals with limited supervision
• You like the hustle and bustle of the hospitality industry
• You have excellent organizational and time-management skills
• Must have valid driver’s license, acceptable automobile insurance, and “smart” cell phone
• You have your own vehicle that you can use for delivering orders, and you have an acceptable driving record
• You have food or retail experience (preferred but not required)
• You want to partner with a fun, energized team that can work hard and laugh often
• You’re committed to food safety and health safety
• You are at least 18 years of age.
• You’re passionate about our Guiding Values and Behaviors:

• Warmth for guests: Making people smile
• Bold thoughts, brave actions: Learning, growing, and taking risks
• Own it: Finding solutions and taking initiative
• Win together: Working (and winning) as a team
• Inspire and celebrate: Having fun and celebrating success
• Rooted in respect: Seeing the best in others

Growth Opportunities at Panera:

• A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
• Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be.
• Nationwide Opportunities: We open about 100 new cafes each year—so you’ll have plenty of chances to move or grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.

Get ready to rise.

Equal Opportunity Employer and Affirmative-Action Employer