Catering Coordinator

Hyatt Hotels Corporation; Oakland (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join an established industry player as a Catering Coordinator in the vibrant Uptown district of Oakland. This role involves negotiating event details and collaborating closely with clients to ensure exceptional service. You will manage the logistics of catering events, from booking to execution, while maintaining high standards of personal appearance and professionalism. The position offers a competitive benefits package, including medical coverage and a 401(k) retirement plan. This is an exciting opportunity to be part of a dynamic team that values culture, results, and personal growth.

Benefits

Daily Pay options

Medical coverage

Dental coverage

Vision coverage

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• 1+ year of experience in a hotel or related field.
• Ability to evaluate and select among alternative courses of action.

Responsibilities

• Book meeting/catering events and create Banquet Event Orders (BEOs).
• Maintain high standards of personal appearance and grooming.
• Respond to meeting/catering inquiries and maintain attendance.

Skills

Effective communication skills

Problem-solving skills

Ability to work under pressure

Financial information understanding

Education

High School diploma or equivalent

Bachelor’s degree in related field

Tools

Windows operating systems

Job description

The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings/events requested at the hotel, including event specifications and payment. It is the responsibility of this role to work closely with clients on details pertaining to menus, set up, sleeping rooms, and up-sells where possible.

Qualifications

• High School diploma or equivalent required with at least 1 year of progressive experience in a hotel or related field. Bachelor’s degree in related field is desired.
• Proficient in Windows operating systems.
• Effective communication skills to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.
• Maintain composure and objectivity under pressure.
• Effective problem-solving skills, including anticipating, preventing, identifying, and solving problems.
• Ability to understand and work with financial information and data, including basic arithmetic functions.

Job Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, including compliance with the dress code and wearing a name tag when working.
• Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Respond to meeting/catering inquiries.
• Book meeting/catering events, in-house events, and create Banquet Event Orders (BEOs).
• Generate meeting/catering contracts and BEOs.
• Distribute weekly BEO packets internally.
• Additional property-specific responsibilities include managing critical booking dates, posting staff schedules, distributing resumes, assisting with event collateral, creating contract files, handling VIP requests, processing contracts and memos, distributing banquet orders, answering phones, maintaining traces, and performing other duties as requested.

After initial waiting, full-time employees are eligible for a competitive benefits package, including:

• Daily Pay options
• Medical, Dental, and Vision coverage
• Disability Insurance
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information: UNCOVER TIMELESS LUXURY IN UPTOWN OAKLAND. Located in the vibrant Uptown district, our hotel celebrates Oakland’s rich history and creative spirit with Beaux-Arts architecture and contemporary art. Guests enjoy proximity to entertainment, shopping, and dining venues, including The Hive and the Fox Theater.

About Evolution Hospitality: As the lifestyle vertical at Aimbridge, Evolution Hospitality offers unique experiences across a collection of independent, luxury, boutique, and lifestyle hotels and venues across North America. We value culture, results, honesty, humility, and personal growth, fostering a team of caring, talented individuals.

Application deadline for Colorado positions: This position is at a location where Hyatt is not the employer. The employer may be a third-party management company responsible for employment benefits and obligations at this location.