Catering Coordinator

Kissel Uptown Oakland; Oakland (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality team as a Catering Coordinator, where you'll orchestrate unforgettable events in the heart of Oakland's vibrant Uptown district. This role involves collaborating closely with clients to ensure every detail of their meetings and events is meticulously planned and executed. You'll thrive in a dynamic environment, showcasing your exceptional communication and problem-solving skills while maintaining high standards of service. With a supportive team and a commitment to personal growth, this is more than just a job—it's a chance to create memorable experiences for guests in a stunning hotel setting.

Benefits

Daily Pay options

Medical coverage

Dental coverage

Vision coverage

Short-Term Disability

Long-Term Disability

Term Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• 1 year of experience in a hotel or related field required.
• Proficiency in Windows and effective communication skills.

Responsibilities

• Maintain high standards of personal appearance and grooming.
• Respond to meeting/catering inquiries and book events.
• Generate meeting/catering contracts and maintain trace.

Skills

Effective communication skills

Problem-solving skills

Ability to work under stress

Financial information understanding

Education

High School diploma

Bachelor’s degree in related field

Tools

Windows operating systems

Job description

The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings/events requested at the hotel, including event specifications and payment. It is the responsibility of this role to work closely with clients on details pertaining to menus, set up, sleeping rooms, and up-sells where possible.

Qualifications

• High School diploma or equivalent required with at least 1 year of progressive experience in a hotel or related field. Bachelor’s degree in related field is desired.
• Proficiency in Windows operating systems.
• Effective communication skills to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Maintain composure and objectivity under pressure.
• Effective problem-solving skills, including anticipating, preventing, identifying, and solving problems.
• Ability to understand and work with financial information and basic arithmetic functions.

Job Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including compliance with the Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Respond to meeting/catering inquiries.
• Book meeting/catering events and in-house events & BEOs.
• Generate meeting/catering contracts and BEOs.
• Create and distribute weekly BEO packets internally.
• Additional property-specific responsibilities, such as managing critical booking traces, posting staff schedules, distributing resumes, assisting with event collateral, creating files with contract documentation, handling VIP amenity requests, and processing contracts and correspondence.
• Answer phones for CS/Catering staff if not answered by the third ring; record messages as appropriate.
• Maintain attentiveness, friendliness, helpfulness, and courtesy to guests, managers, and employees.
• Maintain trace for all CS/Catering Managers.
• Perform any other duties requested by the CS/Catering Manager.
• Perform any other duties as required.

After an initial waiting period, those hired into full-time positions are eligible for a benefits package including:

• Daily Pay options (ask your Recruiter for details).
• Medical, Dental, and Vision coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information: UNCOVER TIMELESS LUXURY IN UPTOWN OAKLAND. Stay in the heart of the city’s vibrant district, Uptown, with its arts and entertainment scene. Our hotel features grand Beaux-Arts architecture, local artworks, bold décor, and natural light, offering guests a unique Oakland experience. Located near popular venues like The Hive and the Fox Theater, it is ideal for guests seeking culture and entertainment.

About Evolution Hospitality: A lifestyle division of Aimbridge, focusing on creating unique hotel experiences across North America. We value honesty, humility, and continuous personal and professional growth, fostering a team of caring, talented individuals.

Application deadline for Colorado positions:
Source: Hospitality Online