Catering & Group Events Sales Coordinator

Caesars Entertainment; Shelbyville (IN); On-site; USD 42,000 - 55,000; Full time

Job summary

Caesars Entertainment's Horseshoe Indianapolis Racing & Casino is seeking a Catering Sales Coordinator to drive the sales and booking of large parties, banquets, events and groups. You will manage contracts, event coordination, and vendor relationships while delivering exceptional customer service.

Responsibilities include optimizing room blocks for profitability, consulting with department heads, upselling Food & Beverage, and developing vendor partnerships to maximize revenues in a fast-paced

Qualifications

• High School Diploma (GED) required; college degree preferred; 1 year in Food Service or Hospitality in Group Sales.
• Ability to set up and run events with basic catering procedures, wine, spirit and food pairing.
• English literacy, math, basic computer skills, MS Office, time management, organization.
• Understanding of Profit & Loss statements and ability to estimate and multitask.
• Excellent customer service skills.
• Must be 21+ and certified Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, Indiana alcohol training; Indiana ATC license; ability to obtain Horse Racing Commission license.
• Flexible scheduling; weekends/holidays/overtime.
• Maintain stamina and communicate effectively with guests and colleagues.
• Must lift 30 pounds and perform physical tasks including standing, walking, bending, reaching.

Responsibilities

• Manage and coordinate event sales for Horseshoe Indianapolis Racing & Casino.
• Control room blocks and maximize space profitability.
• Consult with department heads to plan for events.
• Establish and maintain interpersonal relationships.
• Resolve customer complaints regarding sales and service.
• Coordinate with the Banquet Supervisor to coordinate and review events.
• Display, coach and maintain sanitation and safe food handling standards.
• Communicate with upper management on department activities.
• Attain budgeted catering revenues and upsell Food and Beverage.
• Develop outside vendors as preferred partners to drive revenues.
• Develop all BEOs, change sheets, 14 day forecasts and guarantee sheets.
• Work with kitchen staff to ensure high quality products and service.

Skills

Customer service

Event coordination

Sales experience

Time management

Microsoft Office

English proficiency

Education

High School Diploma

College degree preferred

Job description

Caesars Entertainment's Horseshoe Indianapolis Racing & Casino is seeking a Catering Sales Coordinator to drive the sales and booking of large parties, banquets, events and groups. You will manage contracts, event coordination, and vendor relationships while delivering exceptional customer service.

Responsibilities include optimizing room blocks for profitability, consulting with department heads, upselling Food & Beverage, and developing vendor partnerships to maximize revenues in a fast-paced