Catering & Events Sales Manager — Corporate & Social

Concord Hospitality Enterprises Co.; Duluth (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401(k) with company match

Tuition assistance

Discounted hotel stays

Training, development, and career

Bonus eligibility

Job summary

Concord Hospitality Enterprises Co. in Duluth, GA is seeking a proactive Catering & Sales Manager to lead social and corporate catering events, including guest room bookings.

The role blends sales, event management, and guest service with a focus on revenue growth and exceptional guest experiences. You'll motivate the team, coordinate with hotel departments for flawless events, manage budgets and BEOs, and build new business through outreach and client relationships.

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Skills

Communication

Negotiation

Organizational skills

Flexibility

Guest service

Job description

Concord Hospitality Enterprises Co. in Duluth, GA is seeking a proactive Catering & Sales Manager to lead social and corporate catering events, including guest room bookings.

The role blends sales, event management, and guest service with a focus on revenue growth and exceptional guest experiences. You'll motivate the team, coordinate with hotel departments for flawless events, manage budgets and BEOs, and build new business through outreach and client relationships.