Catering Sales Mgr

Concord Hospitality Enterprises; Duluth (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401(k) with company match

Tuition assistance

Discounted hotel stays

Training, development, and career

Bonus eligibility

Job summary

Concord Hospitality Enterprises Co. in Duluth, GA is seeking a proactive Catering & Sales Manager to lead social and corporate catering events, including guest room bookings.

The role blends sales, event management, and guest service with a focus on revenue growth and exceptional guest experiences. You'll motivate the team, coordinate with hotel departments for flawless events, manage budgets and BEOs, and build new business through outreach and client relationships.

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Skills

Communication

Negotiation

Organizational skills

Flexibility

Guest service

Job description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

As a Concord Leader You Will Be Responsible To

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Key Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups.
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."