Catering & Events Sales Manager

Concord Hospitality Enterprises Co.; Wilmington (NC); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Life insurance

Disability insurance

401(k) match

Tuition assistance

Hotel discounts

Training opportunities

Bonus eligibility

Job summary

Concord Hospitality Enterprises Co. in Wilmington, NC is seeking a proactive Catering & Sales Manager to lead social and corporate catering, including guest room bookings. The role blends sales, event management, and guest service with weekend flexibility and peak-season Tuesday-Saturday scheduling.

You will Sell and manage events, negotiate contracts, coordinate details with hotel teams, and drive revenue growth while delivering exceptional experiences for clients and guests.

Qualifications

• Excellent written and verbal communication.
• Proven ability to negotiate contracts and menus.
• Strong organizational and time-management skills.
• Comfort with a fast-paced hospitality environment.

Responsibilities

• Sell and manage social and corporate catering events, including guest rooms.
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs.
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction.
• Generate new business through solicitation, networking, and follow-up with past clients.
• Finalize and distribute BEOs and maintain accurate event records.
• Lead pre-event, on-site, and post-event communications to ensure service excellence.
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods.
• Conduct site tours for prospective clients and facilitate client meetings as needed.
• Train, delegate, and guide staff to ensure smooth operation of events and service standards.

Skills

Strong communication

Negotiation skills

Organizational skills

Flexible schedule

Guest-focused service

Job description

Concord Hospitality Enterprises Co. in Wilmington, NC is seeking a proactive Catering & Sales Manager to lead social and corporate catering, including guest room bookings. The role blends sales, event management, and guest service with weekend flexibility and peak-season Tuesday-Saturday scheduling.

You will Sell and manage events, negotiate contracts, coordinate details with hotel teams, and drive revenue growth while delivering exceptional experiences for clients and guests.