Catering Sales Manager

Four Seasons; New Orleans (LA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits package including medical,-d&

401k with company match

Discounted accommodations worldwide

Job summary

Four Seasons Hotel and Private Residences New Orleans seeks a dynamic Catering Sales & Events Manager to drive catering and event sales within corporate and social markets through proactive prospecting, relationship-building, and strategic sales efforts.

The successful candidate will secure and execute exceptional events while upholding Four Seasons' renowned service standards and maximizing revenue and profitability.

Qualifications

• 3–5 years catering sales experience, primarily in the corporate market.
• Luxury hotel or fine dining offsite catering experience preferred.
• Exceptional selling, interpersonal and communication skills.
• Ability to handle multiple tasks in a fast-paced client-driven environment.
• High level of attention to detail.

Responsibilities

• Proactively generate and secure catering and event business through prospecting, client inquiries, and relationship-building to achieve sales and revenue goals.
• Conduct site tours, planning meetings, tastings, and client presentations for corporate events, social gatherings, and weddings.
• Collaborate with Sales, Catering, and Operations teams to optimize event space utilization and ensure seamless event execution.
• Manage all aspects of confirmed events, including contracts, event details, BEOs, client communication, billing accuracy, and revenue-enhancing upsell opportunities.
• Oversee on-site event execution to ensure exceptional guest experiences, client satisfaction, and adherence to Four Seasons service standards.

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

About The Role

Four Seasons Hotel and Private Residences New Orleans is seeking a dynamic Catering Sales & Events Manager to join our team. In this role, you will drive catering and event sales within the corporate and social markets through proactive prospecting, relationship-building, and strategic sales efforts. The successful candidate will secure and execute exceptional events while upholding Four Seasons' renowned service standards and maximizing revenue and profitability.

What You'll Do

• Proactively generate and secure catering and event business through prospecting, client inquiries, and relationship-building to achieve sales and revenue goals.
• Conduct site tours, planning meetings, tastings, and client presentations for corporate events, social gatherings, and weddings.
• Collaborate with Sales, Catering, and Operations teams to optimize event space utilization and ensure seamless event execution.
• Manage all aspects of confirmed events, including contracts, event details, Banquet Event Orders (BEOs), client communication, billing accuracy, and revenue-enhancing upsell opportunities.
• Oversee on-site event execution to ensure exceptional guest experiences, client satisfaction, and adherence to Four Seasons service standards.

What You Bring

• 3-5 years previous catering sales experience, primarily in the corporate market
• Luxury hotel or fine dining offsite catering experience preferred
• Exceptional selling, interpersonal and communication skills
• Ability to handle multiple tasks and make decisions in a fast-paced client driven environment
• High level of attention to detail

What To Expect

• Work a flexible schedule that includes irregular hours, weekends and evenings. Extended shifts may be needed.
• Work in an autonomous, fast-paced, high standard environment that will require quick and effective problem solving.
• Constant collaboration with a passionate team dedicated to excellence, innovation, and the renowned Four Seasons service culture.

What We Offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf