Catering & Events Operations Coordinator

Virgin Hotels; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Virgin Hotels is seeking a Catering Coordinator to provide administrative and operational support across the Catering team, guiding events from inquiry through execution and post-event follow-up. The ideal candidate is highly organized, detail-oriented, and capable of juggling multiple events in a fast-paced hotel environment, with excellent communication to clients, vendors, and internal teams.

You will collaborate with Sales, Banquets, Culinary, Reservations, Front Office, Housekeeping, and

Qualifications

• Experience in hospitality, hotels, catering, events, or a related customer-service environment preferred.
• Excellent written and verbal communication skills with clients and internal teams.
• Ability to manage multiple events, deadlines, and client requests simultaneously.

Responsibilities

• Provide day-to-day administrative and operational support to the Director of Catering and Catering Sales team.
• Assist with incoming catering and event inquiries and ensure leads are routed to the appropriate team member.
• Prepare and distribute proposals, contracts, addenda, BEOs, menus, and other event-related documents.
• Prepare, distribute, and update group resumes, ensuring departments have current information.
• Coordinate with Banquets, Culinary, AV, Front Office, Reservations, Housekeeping, Accounting, and others to ensure event details are communicated accurately.
• Assist with guest room blocks for weddings and social events, including rooming lists and VIP accommodations.
• Assist with contract execution, deposits, payments, and post-event follow-up and billing questions.

Skills

Organizational skills

Multitasking

Written and verbal communication

Client and vendor communication

Attention to detail

Hospitality/customer-service mindset

Team collaboration

Tools

Delphi

Salesforce

Cvent

Sertifi

HMS

Job description

Virgin Hotels is seeking a Catering Coordinator to provide administrative and operational support across the Catering team, guiding events from inquiry through execution and post-event follow-up. The ideal candidate is highly organized, detail-oriented, and capable of juggling multiple events in a fast-paced hotel environment, with excellent communication to clients, vendors, and internal teams.

You will collaborate with Sales, Banquets, Culinary, Reservations, Front Office, Housekeeping, and