Catering & Events Experience Specialist

fogo; Peoria (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Voluntary Benefits (Critical Illness,H

Hospital Indemnity

Accident Coverage

Permanent Life

Pet Insurance

Job summary

Fogo de Chão is seeking a Catering Specialist responsible for coordinating catering orders (pickup and delivery) and enhancing guest experiences across events. You will help plan menus, confirm details, and ensure accurate execution while maintaining the festive, hospitable, and gracious spirit of Southern Brazilian traditions.

The role requires 2 years of customer service in a restaurant/hospitality setting, clear knowledge of Fogo's menu, and the ability to lift up to 30 pounds and drive a

Qualifications

• Must be pleasant in dealing with guests and team members, able to perform in demanding situations.
• Must be physically capable of performing basic duties.
• Must endure prolonged walking and standing.
• Must have 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position.
• Must be knowledgeable of Fogo's menu and mission.
• Must be able to frequently lift and/or move up to 30 pounds.
• Must be able to drive a vehicle and have a valid driver's license and insurance.
• Must have the ability to use personal vehicle for deliveries and offsite events.

Responsibilities

• Guide Guests through catering menu, offerings, and pricing; lead menu planning and ordering.
• Coordinate order details with restaurant team; schedule catering pickups and deliveries.
• Confirm event details with Guests prior to date to ensure proper execution.
• Execute catering orders with high level of organization and accuracy.
• Provide a hospitable experience throughout the catering/delivery process.
• Train Assistant Catering Specialist on Fogo service standards.
• Address guest questions and concerns promptly and professionally.
• Stay informed about company marketing and promotions; attend local events as requested.

Skills

Guest service

Teamwork

Customer service experience

Driving

Mobility / lifting

Food service knowledge

Delivery coordination

Job description

Fogo de Chão is seeking a Catering Specialist responsible for coordinating catering orders (pickup and delivery) and enhancing guest experiences across events. You will help plan menus, confirm details, and ensure accurate execution while maintaining the festive, hospitable, and gracious spirit of Southern Brazilian traditions.

The role requires 2 years of customer service in a restaurant/hospitality setting, clear knowledge of Fogo's menu, and the ability to lift up to 30 pounds and drive a