Catering Experience Lead - Events & Delivery

Fogo de Chão; Illinois; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Company-paid Life Insurance

Short-Term Disability

Voluntary benefits package (Critical I

Job summary

Fogo de Chão in Illinois is seeking a Catering Specialist to coordinate catering, including pickup and delivery orders, and to enhance the guest experience at every event.

You will guide guests through menus, plan orders, and ensure accurate execution while maintaining the festive, hospitable Brazilian hospitality. This full-time role offers comprehensive benefits and opportunities for growth.

Qualifications

• Must have 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position.
• Must be pleasant in dealing with guests and team members, with ability to perform in demanding situations.
• Must be knowledgeable of Fogo’s menu and mission.
• Must have the ability to frequently lift and/or move up to 30 pounds.
• Must have a valid driver’s license and current auto insurance.
• Must have the ability to use personal vehicle for deliveries and offsite events.

Responsibilities

• Guide Guests through catering menu, offerings, and pricing. Lead and assist with the planning of their menu and order. Identify and facilitate delivery special requests.
• Coordinate order details with restaurant team. Lead service and schedule all catering pickups and deliveries.
• Prior to event date, confirm all details of each catering order with the Guest to ensure proper execution; menu, specific pick-up or delivery time, delivery type, packaging needs, special requests, and delivery special instructions.
• Execute all catering orders and deliveries with the highest standard of organization and accuracy.
• Provide a hospitable experience throughout the catering/delivery process.
• Attend business and networking events as requested, with the sole purpose of growing Catering Brand awareness.
• Be attentive to any object, condition or substance that might cause injury to a guest or fellow team member.

Skills

Guest service

Stamina

Driving

Driver's license

Team collaboration

Job description

Fogo de Chão in Illinois is seeking a Catering Specialist to coordinate catering, including pickup and delivery orders, and to enhance the guest experience at every event.

You will guide guests through menus, plan orders, and ensure accurate execution while maintaining the festive, hospitable Brazilian hospitality. This full-time role offers comprehensive benefits and opportunities for growth.