Catering Event Lead — Elevate Guest Experiences

SSA Group; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Fun and dynamic work environment

Opportunities for growth

Reduced meals during shifts

Free Aquarium passes

Job summary

The Florida Aquarium is seeking a Catering Lead to join SSA Group in Tampa, FL. This role drives guest experiences, manages event setups, and oversees service quality and staff coordination for catering events.

Ideal candidates bring strong leadership, hospitality experience, and excellent communication—ready to ensure smooth operations from setup to teardown while delivering memorable guest experiences.

Qualifications

• Strong interpersonal and communication skills as highlighted in the requirements.
• Proven leadership and team-building abilities.
• Ability to adapt in a fast-paced catering environment.
• Understanding of hospitality operations and guest service.

Responsibilities

• Deliver warm, welcoming, and memorable guest experiences.
• Oversee quality, inventory, and setup for events.
• Resolve guest issues promptly and professionally.
• Supervise staff during event setup, execution, and teardown.
• Interpret and execute BEOs to high standards.
• Maintain cleanliness, safety, and organization of work areas.

Skills

Leadership

Customer service

Communication

Problem solving

Team supervision

Flexibility

Physical stamina

Education

All educational backgrounds eligible

Job description

The Florida Aquarium is seeking a Catering Lead to join SSA Group in Tampa, FL. This role drives guest experiences, manages event setups, and oversees service quality and staff coordination for catering events.

Ideal candidates bring strong leadership, hospitality experience, and excellent communication—ready to ensure smooth operations from setup to teardown while delivering memorable guest experiences.