Studio Tour Catering Sales Coordinator

TFB Hospitality (Annie Baileys and Conway); Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a dedicated professional with experience in live entertainment and event planning. The role involves coordinating with clients, managing catering operations, and ensuring exceptional service during events. Candidates should possess strong organizational and communication skills, and be willing to travel regionally. Join a dynamic team and contribute to memorable experiences in the entertainment industry.

Benefits

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• 2+ years of live entertainment/touring industry experience.
• 2+ years of event planning/catering experience.

Responsibilities

• Responding to inquiries via email and phone.
• Creating client estimates and menu planning options.
• Coordinating with live event venues and production teams.

Skills

Organizational Skills

Customer Service

Communication Skills

Problem Solving

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Hours:

This position does not have set hours; hours will vary depending on business levels.

Responsibilities include:

1. Responding to all RL Studio & promoter/tour inquiries via email and phone.
2. Follow up with production to identify the needs and requirements of their tour.
3. Advance process with artist/production rider, touring coordinator & backstage coordinator.
4. Creating client estimates and menu planning options with our Executive Chefs.
5. Coordinating with RL Studio managers, live event venues & promoter production team.
6. Ensuring proper invoicing / settlement for Studio, Production & Promoter.
7. Assist in overseeing the production/tour catering on site.
8. Work with Catering Ops Team in managing hospitality for rehearsals & shows.
9. Attend various catering sales activities generated by the Director of Sales.
10. Attend various Rock Lititz meetings & activities as a campus ambassador for TFB Catering.
11. Maintain strong relationships with clients to ensure repeat business.

Requirements:

• 2+ years of live entertainment/touring industry experience.
• 2+ years of event planning / catering experience.
• Computer proficiency.
• Strong organizational skills.
• Clean professional appearance.
• Exceptional customer service skills.
• Clear and professional communication skills.
• Ability to multi-task.
• Ability to problem solve and stay calm under pressure.

Additional:

• Willing to travel regionally.
• Active driver's license.