Catering Assistant

Lettuce-Entertain-You; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Restaurant Discounts

EAP & Wellness

Paid Vacation

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Life/Accident/Critical Illness

Domestic Partner Benefits

401(k)

Job summary

Lettuce-Entertain-You is hiring Catering Assistants to support the Catering Sales Manager in acquiring, maintaining and servicing catering customers. The role involves assisting with event organization, coordinating catering orders, and ensuring a high level of guest service.

You will work across a variety of shifts, including weekends, and must be able to stand for long periods and lift up to 50 pounds as needed.

Qualifications

• Assist Catering Sales Manager in organizing special events and catering orders.
• Communicate effectively with guests and staff to ensure smooth service.
• Ability to multitask and work in a fast-paced event environment.
• Stand and move during shifts, lift up to 50 pounds as needed.

Responsibilities

• Assist in overseeing catered events and coordinating with team members.
• Respond to guest inquiries and provide timely information about services.
• Prepare and organize materials, collateral and catering proposals as required.
• Manage calls and emails related to catering inquiries and bookings.
• Support with delivery of exceptional guest experiences at events.

Job description

We’re hiring people to join our team as CATERING ASSISTANTS!

A Few of Our Catering Assistant Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

RPM Steak brings a chef-driven approach to a traditional steakhouse menu, creating contemporary fine dining with a glamorous and urban feel. RPM Steak, the sister restaurant to RPM Italian, is the creation of restaurateurs Richard, R.J., Jerrod, and Molly Melman with celebrity couple Giuliana and Bill Rancic.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!

EOE. We participate in E-Verify / Participamos en E-Verify

CATERING ASSISTANT JOB DESCRIPTION

Catering Assistantsare responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customers

Essential Functions

• Assist Catering Sales Manager in the organization of special events and catering orders
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectivelyunder pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist in overseeing catered events
• Assist with special projects when required by Partners, GMs or Managers
• Complete server training
• Become proficient in servicing catering calls
• Answer incoming catering calls and emails; respond or distribute to the appropriate person
• Email, fax or mail collateral and materials to prospective clients
• Update client list as property of LEYE
• Maintain, update and organize files, sales materials and supplies
• Assist with developing and writing catering proposals and contracts
• Attend weekly catering meetings and communicate all pertinent information to appropriate personnel
• Order and maintain party supplies, decorations and equipment
• Maintain a list of preferred third party vendors
• Comprehend and maintain incentive programs for LEYE catering personnel and customers
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed