Catering and Events Coordinator - Hilton Chicago

Hilton Worldwide, Inc.; Chicago (IL); On-site; Full time

Job summary

Join a leading hospitality company as a Catering Coordinator at Hilton Chicago. This role offers a vibrant work environment and the chance to support Catering and Events Managers. You'll handle administrative tasks, manage client functions, and ensure exceptional service. Ideal for those starting their hospitality career, this position provides opportunities for professional growth and development.

Benefits

Complimentary meals

Access to DailyPay

Medical insurance

Paid Time Off

Go Hilton travel

Parental leave

Educational benefits

401K with company match

Employee stock purchase program

Career development opportunities

Qualifications

• Minimum 1 year of guest contact or customer service experience.
• Proficiency in Microsoft Office.

Responsibilities

• Provide support to Catering and Events Managers with administrative tasks.
• Manage functions from inquiry to final invoicing.
• Organize property tours and site inspections.

Skills

Customer Focus

Communication

Organization

Education

High School Diploma

Tools

Microsoft Office

Delphi.fdc

Job description

Job Description - Catering and Events Coordinator - Hilton Chicago (HOT0BMI9)

Job Number:

HOT0BMI9

Work Location

Hilton Chicago, 720 South Michigan Ave, Chicago, 60605

Join Hilton Chicago's expanding team as a Catering Coordinator! This role is ideal for those starting their career in hospitality. Be part of a vibrant team at one of Hilton's managed properties downtown Chicago and elevate your professional journey.

What will I be doing?

Provide comprehensive support to Catering and Events Managers with administrative tasks such as:

• Creating and updating BEOs, diagrams, resumes, change logs, and managing internal and external communications.
• Participating in pre- and post-conference meetings, including note-taking.
• Managing VIP needs and coordinating amenities.
• Utilizing office communication skills and internal systems like FDC, HotSOS, OnQ PM, Smart Spend, and Microsoft Office.
• Managing office supplies, equipment maintenance, and organization.
• Understanding meeting space logistics, banquet menus, dietary restrictions, and ADA regulations.
• Organizing property tours, pre-planning visits, and site inspections to ensure client satisfaction.
• Collaborating with team members on filing, supplies, and task completion.
• Generating contracts supporting Catering Managers.
• Engaging in direct client contact as required.
• Managing functions from inquiry to final invoicing.

Pay Rate

The hourly rate ranges from $24.00 to $25.50, based on experience and location.

Benefits

Hilton offers programs supporting wellbeing, including:

• Complimentary meals
• Access to DailyPay
• Medical insurance for you and your family
• Employee Assistance Program
• Paid Time Off
• Go Hilton travel (100 nights discounted)
• Parental leave
• Educational benefits through Guild Education
• 401K with company match
• Employee stock purchase program
• Career development opportunities
• Resource groups and recognition programs

What are we looking for?

• Minimum 1 year of guest contact or customer service experience and proficiency in Microsoft Office.

Preferred:

• Knowledge of hotel property management systems (e.g., Delphi.fdc)
• Experience in hospitality or hotel industry

Our Values

• Hospitality, Integrity, Leadership, Teamwork, Ownership, Now

Key Attributes

• Quality, Productivity, Customer Focus

Working at Hilton

Hilton is a global leader in hospitality, committed to exceptional guest experiences and fostering a supportive environment for its Team Members. Join us to be part of a company dedicated to innovation, quality, and success, driven by our mission to "fill the earth with the light and warmth of hospitality."