Category Experience Strategist

hdsupply; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

HD Supply in Atlanta seeks a Site Merchandiser/Analyst to enhance the customer experience through site merchandising, content strategy, and product taxonomy within assigned categories.

You will analyze customer behavior and benchmark against competitors, collaborate with merchandising and content teams, and drive continuous optimization, data reporting, and SEO improvements across the site.

Qualifications

• Bachelor's degree in a related field.
• 1+ years of e-commerce or merchandising experience.
• Advanced knowledge of Microsoft Office.
• Basic technical aptitude with web-based tools.

Responsibilities

• Analyzes and leverages customer information and behaviors, as well as competitive benchmarking, to identify areas necessary to enhance the customer research/buying experience.
• Evaluates external data, internal research, site behaviors and post-transaction data and partners with merchandising and other stakeholders to identify and report on the most significant opportunities to improve the customer experience across categories.
• Identifies opportunities to improve taxonomy, purchase path, data content, search engine optimization and post-transaction results through tactical execution.
• Tracks content performance on site within category, vertical, and customer type via key performance indicator reporting.
• Champions continuous optimization and process improvements.
• Performs ad hoc reporting based on the business needs and extracts the proper data from relevant systems.

Skills

Customer data analysis

Site merchandising

Content strategy

SEO basics

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Web-based tools

Job description

HD Supply in Atlanta seeks a Site Merchandiser/Analyst to enhance the customer experience through site merchandising, content strategy, and product taxonomy within assigned categories.

You will analyze customer behavior and benchmark against competitors, collaborate with merchandising and content teams, and drive continuous optimization, data reporting, and SEO improvements across the site.