CatCard Systems Specialist

Montana State University; Bozeman (MT); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

Montana State University is seeking a CatCard Systems Specialist to maintain the CatCard system, database, and related hardware and firmware. You will manage campus-wide access control and support card printers, POS systems, and access equipment.

The role requires delivering customer service to students, staff, and faculty, planning upgrades, and analyzing CatCash transactions. Prior experience with OneCard systems (Atrium/Transact/CBORD) and PCI training is preferred.

Qualifications

• Maintain CatCard system, database, and hardware/firmware.
• Provide advanced technical knowledge of software and equipment the card supports.
• Deliver customer service to students, staff, and faculty.
• Plan software upgrades, server and database maintenance, and system configurations to limit downtime.
• Update meal plans, declining-balance plans, and other purchase types in databases.
• Analyze CatCash transactions, deposits, reconciliations, and produce invoices/reports.
• Train users on Auxiliary Services card terminals and PCI training completion.
• Prefer experience with OneCard systems such as Atrium, Transact, or CBORD, and with electronic access control hardware.

Responsibilities

• Maintain the CatCard system, database, and associated hardware and firmware.
• Manage campus-wide access control through door unlock schedules and patron access assignments.
• Install, troubleshoot, and inventory hardware such as card printers, POS systems, and access equipment.
• Plan and prioritize software upgrades, server and database maintenance, and system configurations to limit downtime.
• Update meal plans, declining-balance plans, and other purchase types in various databases.
• Analyze CatCash transactions, deposits, and reconciliations, and produce invoices and reports.
• Train users on Auxiliary Services credit card terminals and act as liaison for PCI training completion.
• Bring progressively responsible administrative experience or an equivalent combination of education and experience.
• Prefer experience with OneCard systems such as Atrium, Transact, or CBORD, and with electronic access control hardware.

Skills

Customer service

Technical knowledge

Server maintenance

Tools

Card printers

POS systems

Access control hardware

Atrium

Transact

CBORD

Job description

Montana State University is hiring a CatCard Systems Specialist to maintain the system, database, and hardware and firmware behind the university's ID card program. The specialist reports to the CatCard Manager and provides advanced technical knowledge of the software and equipment the card supports. The role also delivers customer service to students, staff, and faculty.

Highlights

• Maintain the CatCard system, database, and associated hardware and firmware.
• Manage campus-wide access control through door unlock schedules and patron access assignments.
• Install, troubleshoot, and inventory hardware such as card printers, POS systems, and access equipment.
• Plan and prioritize software upgrades, server and database maintenance, and system configurations to limit downtime.
• Update meal plans, declining-balance plans, and other purchase types in various databases.
• Analyze CatCash transactions, deposits, and reconciliations, and produce invoices and reports.
• Train users on Auxiliary Services credit card terminals and act as liaison for PCI training completion.
• Bring progressively responsible administrative experience or an equivalent combination of education and experience.
• Prefer experience with OneCard systems such as Atrium, Transact, or CBORD, and with electronic access control hardware.
• Pay $22.99 per hour with benefits eligibility.