Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Winston-Salem (NC); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you'll play a vital role in managing property claims across multiple remote locations. This dynamic position offers the chance to work from home while traveling to assess damages and support policyholders. With a strong emphasis on career growth and a supportive work environment, you'll enjoy comprehensive benefits, including health coverage and a traditional pension plan. If you're ready to make a significant impact in the insurance industry and thrive in a collaborative atmosphere, this opportunity is perfect for you.

Benefits

Premier health, prescription, dental, and vision benefits

Traditional pension plan

401(k) with up to 4% contribution match

Paid time off

Tuition reimbursement program

Company car with paid gas card

Short-and long-term disability insurance

Paid volunteer hours for community service

Adoption assistance

Well-being programs

Qualifications

• 5+ years of claims handling experience, including 2 years in property claims.
• Strong technical knowledge of structural damage repair and valuation techniques.

Responsibilities

• Establish contact with policyholders and assess damages.
• Prepare estimates and manage claims documentation.
• Supervise independent adjusters and support field offices.

Skills

Claims Handling

Technical Knowledge of Structural Damage Repair

Negotiation Skills

Customer Focus

Education

High School Diploma

AIC Program Completion

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division
Department of Position: Catastrophe Operations Dept
Work from: Home, within ERIE operating footprint
Salary Range: $66,625.00-$106,427.00*

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of charitable gifts annually.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted from anywhere within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The role involves travel throughout the ERIE footprint, often away from home.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establishes immediate contact with Policyholders regarding their loss, drives to the site of damage within the assigned territory or as required.

Sets and manages reserves within designated authority.

Identifies and assesses damages, determines liability and total claim value.

Prepares estimates for damages and coordinates scope of work and costs with contractors and Policyholders.

Documents all claim activities and submits final reports for closure.

Decides on payments, issues checks, and negotiates claims with attorneys when necessary.

Supervises independent adjusters handling property losses and advises on claim handling.

Attends industry training to stay current on legal and regulatory developments.

Supports field offices when not on catastrophe deployment and concludes assigned property claims.

Maintains operational readiness of the attached Sprinter Van.

The first five duties listed are essential for the role, representing core responsibilities necessary for successful performance.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Process Optimization, Accountability, and Decision Quality.

Qualifications

High school diploma or equivalent required. At least five years of claims handling experience, including two years of property claims, and strong technical knowledge of structural damage repair and valuation techniques are required.

Preferred qualifications include completion of the AIC program, proficiency with estimating software (preferably Symbility), appropriate state licensing, and a valid driver’s license with a good record. The candidate must reside within the designated territory unless approved otherwise and be prepared for frequent short-notice travel.

Physical Requirements

Includes lifting/moving weights from 0-50 lbs, driving frequently, and accessing heights, with specific percentages indicating frequency.

Nearest Major Market: Winston-Salem