Field Claim Representative

Solera Holdings, LLC.; Virginia (MN); Remote; USD 40,000 - 80,000; Part time

Job summary

An innovative company is seeking a dedicated Field Claims Representative to manage insurance property claims. This part-time, virtual role offers the opportunity to work independently while ensuring excellent customer service and maintaining safety standards. You will play a crucial role in business development and customer relations, making a significant impact on the team's success. If you have strong problem-solving skills and a passion for helping others, this position is perfect for you. Join a forward-thinking organization that values your contributions and offers a dynamic work environment.

Qualifications

• Strong problem solving and project management skills.
• Ability to work in adverse conditions and maintain excellent customer service.
• Property and Casualty claim experience is a plus.

Responsibilities

• Conduct on-site insurance property claim inventory assignments.
• Assist in business development activities and maintain customer relations.
• Follow all standard operating and safety procedures.

Skills

Problem Solving

Project Management

Customer Service

Analytical Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Field Claims Representative (Part-Time, Virtual Virginia)

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com

The Role

• Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
• Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
• Assist in business development activities in conjunction with new and existing service offerings.
• Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use.
• Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
• Follow all standard operating and safety procedures, written and oral, at all times.
• Ability and willingness to take on additional responsibilities as assigned.

What You’ll Do

• Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
• Present in a professional manner both in personal and vehicle appearance.
• Ability to work in adverse conditions (post loss insurance claims).
• Perform work assignments in a safe and concise manner, following all Enservio safety standards.
• Proficient with Microsoft Office Suite.
• Strong problem solving and analytical skills.
• Strong interpersonal, writing and communication skills.
• Excellent personal organization and leadership skills.
• Results oriented with the ability to accomplish work in a team environment.
• Property and Casualty claim experience a plus.
• Restoration industry experience a plus.
• Ability to travel to site location in your geographic area.
• Ability to lift without any physical restrictions up to 30 pounds.
• Work independent of direct onsite supervision.
• Valid driver's license and reliable personal vehicle available for use.

EQUAL OPPORTUNITY EMPLOYER

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  IT Services and IT Consulting and Insurance

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