Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; East St. Louis (IL); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you will handle various claims with independence and expertise. This role offers the opportunity to work remotely while traveling within the ERIE footprint. You will engage with policyholders, assess damages, and negotiate claims, all while being supported by a diverse and inclusive team. Enjoy comprehensive benefits, including health coverage from day one, a traditional pension plan, and a 401(k) match. If you are passionate about claims handling and ready to make a difference, this position is perfect for you.

Benefits

Premier health benefits

Low medical premium contributions

Traditional pension plan

401(k) with contribution match

Paid time off

Tuition reimbursement programs

Qualifications

• Five years of claims handling experience required.
• Strong technical knowledge of structural damage repair and valuation techniques.

Responsibilities

• Establish contact with Policyholders regarding their loss.
• Prepare estimates and negotiate claims with contractors.
• Supervise independent adjusters as necessary.

Skills

Claims Handling

Structural Damage Repair

Valuation Techniques

Customer Focus

Negotiation Skills

Education

High School Diploma or Equivalent

Completion of Associate in Claims (AIC)

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office:

Claims Division

Department of Position:

Catastrophe Operations Dept

Work from:

Home, within ERIE operating footprint

Salary Range:

$66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

About Erie Insurance

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team with over 5,000 employees and more than 2,200 independent agencies. Our employees work in the Home Office in Erie, PA, and in Field Offices across 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins on your first day.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including tuition reimbursement programs for higher education and industry designations.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field offices when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel within the ERIE footprint.
• A company car with a paid gas card will be provided.
• Enjoy a fantastic bonus opportunity and growth with an award-winning company!

Duties and Responsibilities

1. Establishes immediate contact with Policyholders regarding their loss, driving to the site of damage within the assigned territory or as required.
2. Sets and manages adequate reserves within designated authority.
3. Properly identifies and assesses damage. Determines liability and total value of the claim.
4. Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractors and/or Policyholders.
5. Properly documents claim files with all activities and submits the final report for closure.
6. Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.
7. Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims.
8. Attends industry-related training to stay current on legal developments and ensure compliance with applicable laws and regulations.
9. Assists assigned field offices as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion.
10. Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaborates, Customer Focus, Job-Specific Knowledge, Cultivates Innovation, Instills Trust, Optimizes Work Processes, Ensures Accountability, Decision Quality

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, including two years of property claims handling, required. Strong technical knowledge of structural damage repair and valuation techniques or equivalent required.

Preferred: Completion of Associate in Claims (AIC) program, proficiency with estimating software (preferably Symbility), and appropriate state license. Valid driver's license and good driving record are required. Must live in the assigned territory unless approved otherwise. The role involves serving on the Catastrophe Team, including frequent short-notice travel for extended periods.

Physical Requirements

Lifting/Moving 0-20 lbs; Often (20-50%)

Lifting/Moving 20-50 lbs; Often (20-50%)

Ability to move over 50 lbs with equipment; Often (20-50%)

Driving; Frequent (50-80%)

Pushing/Pulling/moving objects; Occasional

Manual keying/data entry; Often (20-50%)

Climbing/accessing heights; Moderate (30-40%)

Nearest Major Market:

St Louis