Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Allentown (Lehigh County); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you will play a vital role in managing property claims and providing exceptional service to policyholders. This remote position offers the flexibility to work from home while requiring travel within the operational footprint. You will leverage your expertise in claims handling and structural damage assessment to make a significant impact on the lives of those affected by catastrophes. With a strong emphasis on career growth and a comprehensive benefits package, this role is perfect for those looking to advance their careers in a supportive and innovative environment.

Benefits

Premier health, prescription, dental, and vision benefits

Traditional pension plan

401(k) with up to 4% contribution match

Paid time off

Tuition reimbursement program

Company car with paid gas card

Charitable gift matching

Qualifications

• 5 years of claims handling experience, including 2 in property claims.
• Strong knowledge of structural damage repair and valuation techniques.

Responsibilities

• Establish contact with policyholders regarding their loss and assess damage.
• Prepare estimates for damages and document all activities in claim files.
• Supervise independent adjusters and maintain operational readiness.

Skills

Claims Handling

Structural Damage Repair

Valuation Techniques

Customer Focus

Collaboration

Education

High School Diploma

AIC Certification

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices spanning 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and charitable gift matching.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities require travel within the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establishes contact with Policyholders regarding their loss, driving to the site of damage within the assigned territory or other locations if required.

Sets and manages reserves within designated authority.

Identifies and assesses damage, determines liability, and the total value of the claim.

Prepares estimates for damages, obtains scope of work and costs from contractors or Policyholders.

Documents all activities in claim files and submits final reports for closure.

Decides on payments, issues checks, and negotiates claims with attorneys when necessary.

Supervises handling of property losses by independent adjusters as needed and advises on claim handling.

Participates in industry training to stay current on legal and regulatory developments.

Supports field offices when not on catastrophe duty, bringing claims to resolution.

Maintains operational readiness of the attached Sprinter Van.

Core Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management, Collaboration, Customer Focus, Job Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent required. Five years claims handling experience, including two in property claims, required. Strong knowledge of structural damage repair and valuation techniques or equivalent required. Preferred: AIC certification, proficiency with estimating software (preferably Symbility), valid state license, and a valid driver’s license with a good record. Must reside within the assigned territory unless approved for relocation. Willingness to respond to catastrophe deployments with short notice and travel for extended periods.

Physical Requirements

Lift/move 0-20 lbs frequently; 20-50 lbs frequently; over 50 lbs with assistance; frequent driving; occasional pushing/pulling; frequent data entry; moderate heights access.

Nearest Major Market: Allentown