Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Rockford (IL); Remote; USD 66,000 - 107,000; Full time

Job summary

An established industry player is seeking a Catastrophe Property Adjuster to join their dynamic team. This role offers the flexibility of remote work while providing essential support in handling property claims across multiple states. With a strong emphasis on customer service and collaboration, you will engage with policyholders, assess damages, and guide independent adjusters in claim resolution. The company values diversity and offers a comprehensive benefits package that includes health coverage, a pension plan, and opportunities for professional development. This is a fantastic opportunity for career growth in a supportive environment.

Benefits

Health, Prescription, Dental, and Vision Benefits

Pension Plan

401(k) with Contribution Match

Paid Time Off

Tuition Reimbursement

Company Vehicle with Paid Gas Card

Career Development Programs

Paid Volunteer Hours

Short- and Long-term Disability Insurance

Adoption Assistance

Qualifications

• Minimum five years claims handling experience.
• Strong knowledge of structural damage repair and valuation techniques.

Responsibilities

• Establishes contact with policyholders and assesses damage.
• Prepares estimates and documents all claim activities.
• Supervises independent adjusters and maintains operational readiness.

Skills

Claims Handling

Structural Damage Repair

Valuation Techniques

Customer Focus

Collaboration

Education

High School Diploma

AIC Program Completion

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of charitable gifts annually.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint, which includes residents of PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company vehicle with paid gas card will be provided.
• Opportunity for a fantastic bonus and career growth with an award-winning company!

Duties and Responsibilities

Establishes contact with policyholders regarding their loss, driving to damage sites within assigned territory or as required.

Sets and manages reserves within designated authority.

Identifies and assesses damage, determines liability, and calculates total claim value.

Prepares estimates for damages and obtains scope of work and cost of repair agreements with contractors or policyholders.

Documents all claim activities and submits final reports for closure.

Decides on payments, issues checks, and negotiates claims with attorneys when necessary.

Supervises independent adjusters handling property losses, providing guidance as needed.

Attends industry training to stay current on legal and regulatory developments.

Supports assigned field offices in claim resolution when not on catastrophe deployment.

Maintains operational readiness of the Sprinter Van assigned to the team.

The first five duties are considered essential functions necessary for the role.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Quality

Qualifications

High school diploma or equivalent required. Minimum five years claims handling experience, including two years in property claims. Strong knowledge of structural damage repair and valuation techniques required.

Preferred: Completion of AIC program, proficiency with estimating software (preferably Symbility), relevant state license, valid driver's license, and good driving record. Must reside within the assigned territory unless approved otherwise. Willingness to travel on short notice for extended periods.

Physical Requirements

Ability to lift/move 0-20 lbs and 20-50 lbs frequently; over 50 lbs with equipment; frequent driving; occasional pushing/pulling; data entry; climbing heights. (Percentages are approximate.)

Nearest Major Market: Rockford