Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Knoxville (TN); Remote; USD 66,000 - 107,000; Full time

Job summary

An established industry player is seeking a dedicated Catastrophe Property Adjuster to manage claims from the comfort of your home. This dynamic role involves assessing property damage, preparing estimates, and ensuring policyholders receive the support they need during challenging times. With a focus on career growth and a commitment to diversity, this position offers a unique opportunity to make a difference in the lives of others while enjoying competitive benefits, including comprehensive health coverage and a traditional pension plan. Join a team that values innovation and accountability, and take the next step in your career with this rewarding opportunity.

Benefits

Premier health benefits

Pension plan

401(k) with contribution match

Paid time off

Career development programs

Qualifications

• Five years of claims handling experience, including two years in property claims.
• Knowledge of structural damage repair and valuation techniques preferred.

Responsibilities

• Establish contact with policyholders regarding their loss and assess damage.
• Prepare estimates and document claim activities.
• Supervise handling of property losses by independent adjusters.

Skills

Claims Handling

Customer Focus

Decision Making

Information Management

Education

High School Diploma

Associate in Claims (AIC)

Tools

Symbility

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office:

Claims Division

Department of Position:

Catastrophe Operations Dept

Work from:

Home, within ERIE operating footprint

Salary Range:

$66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

About Erie Insurance:

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our employees work in the Home Office complex located in Erie, PA, and in our Field Offices spanning 12 states and the District of Columbia.

Benefits:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Position Summary:

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities:

• Establish contact with Policyholders regarding their loss, driving to damage sites within the assigned territory.
• Set and manage reserves within authority.
• Identify and assess damage, determine liability and claim value.
• Prepare estimates, obtain scope of work and repair costs with contractors and Policyholders.
• Document claim activities and submit final reports.
• Determine or decline payments, issue checks, and negotiate claims when necessary.
• Supervise handling of property losses by independent adjusters.
• Attend industry training to stay current on legal developments.
• Assist field offices when not on catastrophe duty.
• Maintain operational readiness of attached Sprinter Van.

Core Competencies:

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications:

High school diploma or equivalent required. Five years of claims handling experience, including two years in property claims, required. Knowledge of structural damage repair and valuation techniques preferred. Associate in Claims (AIC) certification preferred. Software proficiency (e.g., Symbility) preferred. Valid driver’s license and good driving record required. Must reside within the assigned territory unless approved otherwise. Willingness to travel on short notice for extended periods.

Physical Requirements:

Frequent lifting/moving (0-50 lbs), driving, pushing/pulling objects, manual data entry, climbing heights. Specifics include lifting/moving 0-20 lbs (often), 20-50 lbs (often), over 50 lbs (often with equipment), and driving (frequent). Climbing access heights (moderate).

Nearest Major Market:

Knoxville