Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Madison (WI); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you will play a crucial role in managing property claims while working from home. This position offers the opportunity to travel within a diverse operating footprint and engage with policyholders directly. You will be empowered to make significant decisions regarding claims, ensuring customer satisfaction and operational efficiency. With a strong emphasis on career growth, this role provides comprehensive benefits, including a traditional pension plan and generous paid time off. If you're ready to make a meaningful impact in a supportive environment, this opportunity is for you.

Benefits

Health, Dental, and Vision Benefits

401(k) with Contribution Match

Paid Time Off

Tuition Reimbursement

Company Car with Paid Gas Card

Short- and Long-term Disability Insurance

Charitable Gift Matching

Paid Volunteer Hours

Qualifications

• Five years of claims handling experience, including two in property claims.
• Knowledge of structural damage repair and valuation techniques.

Responsibilities

• Establish contact with Policyholders regarding their loss and assess damages.
• Prepare estimates and document claim activities for closure.
• Supervise independent adjusters and assist field offices.

Skills

Claims Handling

Structural Damage Repair

Valuation Techniques

Customer Focus

Information Management

Education

High School Diploma or Equivalent

Tools

Estimating Software (e.g., Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, experience of the applicant, and the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and charitable gift matching.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position, accepting applications within the entire ERIE Operating Footprint, which includes residents of PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel within the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

• Establishes contact with Policyholders regarding their loss, driving to the site of damage within assigned territory or as required.
• Sets and manages reserves within designated authority.
• Identifies and assesses damages, determines liability and total claim value.
• Prepares estimates, obtains scope of work and repair costs with contractors and Policyholders.
• Documents claim activities and submits final reports for closure.
• Decides on payments, issues checks, and negotiates claims with attorneys when necessary.
• Supervises handling of property losses by independent adjusters and advises on claim handling.
• Attends training to stay current on legal developments and compliance.
• Assists field offices when not on catastrophe duty to conclude property claims.
• Maintains operational readiness of attached company vehicle.

Core Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management, Collaboration, Customer Focus, Job Knowledge, Innovation, Trust, Process Optimization, Accountability, and Decision Making.

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, including two in property claims. Knowledge of structural damage repair and valuation techniques. AIC certification preferred. Proficiency with estimating software (e.g., Symbility). Valid driver’s license and good driving record required. Must reside within the assigned territory unless approved for change. Willingness to serve as a first responder on the Catastrophe Team, including travel on short notice.

Physical Requirements

Ability to lift/move 0-50 lbs, move over 50 lbs with equipment, frequent driving, and occasional climbing or accessing heights. Data entry and equipment handling required.

Nearest Major Market: Madison