Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; City of Syracuse (NY); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you will play a crucial role in managing property claims and ensuring customer satisfaction. This remote position offers the flexibility to work from home while traveling throughout the operating footprint. You'll establish contact with policyholders, assess damages, and negotiate claims, all while being supported by an exceptional benefits package that includes health coverage, a pension plan, and career development opportunities. If you're ready to make a difference in a dynamic environment, this is the perfect opportunity for you.

Benefits

Health, Dental, and Vision Benefits

Low Medical Premium Contributions

Pension Plan

401(k) with Match

Paid Time Off

Tuition Reimbursement

Company Car with Gas Card

Paid Volunteer Hours

Short- and Long-term Disability Insurance

Adoption Assistance

Qualifications

• 5 years of claims handling experience required, including 2 years in property claims.
• Knowledge of structural damage repair and valuation techniques is essential.

Responsibilities

• Contact policyholders and assess damages within the assigned territory.
• Prepare estimates and manage claims documentation for closure.
• Supervise independent adjusters and attend industry training.

Skills

Claims Handling

Damage Assessment

Negotiation

Customer Focus

Information Management

Education

High School Diploma

AIC Program Completion

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and dollar-for-dollar matching of charitable gifts.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establishes contact with Policyholders regarding their loss, driving to the site of damage within the assigned territory or as required.

Sets and manages reserves within designated authority.

Identifies and assesses damages, determines liability, and the total value of claims.

Prepares estimates, obtains scope of work and repair costs from contractors or Policyholders.

Documents all activities properly and submits final reports for claim closure.

Decides on payments, issues checks, and negotiates claims with attorneys when necessary.

Supervises handling of property losses by independent adjusters when needed and advises claims adjusters.

Attends industry training to stay current on legal and regulatory developments.

Assists field offices when not on catastrophe duty, bringing claims to conclusion.

Maintains operational readiness of the attached Sprinter Van.

The first five duties are essential functions required for the role.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent required. Five years claims handling experience, including two years of property claims, required. Knowledge of structural damage repair and valuation techniques required.

Preferred: Completion of AIC program, proficiency with estimating software (preferably Symbility), applicable state license, valid driver’s license, and good driving record. Must reside in the assigned territory unless approved otherwise. Position involves frequent travel and being a first responder on the Catastrophe Team.

Physical Requirements

Lifting/moving 0-20 lbs frequently; 20-50 lbs frequently; over 50 lbs with equipment; frequent driving; occasional pushing/pulling; data entry; climbing heights.

Nearest Major Market: Syracuse