Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Jackson (TN); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you'll handle diverse property claims while working remotely. This role offers the chance to travel throughout the ERIE operating footprint, ensuring you engage with policyholders and assess damages effectively. With a robust benefits package, including health coverage, a pension plan, and career development opportunities, you'll be part of a team that values diversity and innovation. If you're ready to make a significant impact in claims management, this position is perfect for you!

Benefits

Premier health, prescription, dental, and vision benefits

Low contributions to medical premiums

Traditional pension plan

401(k) with up to 4% match

Paid time off

Career development and tuition reimbursement

Company-paid life insurance

Short- and long-term disability insurance

Paid volunteer hours

Matching charitable gifts

Qualifications

• 5 years of claims handling experience, including 2 years in property claims.
• Knowledge of structural damage repair and valuation techniques required.

Responsibilities

• Establish contact with policyholders regarding their loss.
• Identify and assess damages, determine liability and total claim value.
• Prepare estimates and document claim activities.

Skills

Claims Handling

Customer Focus

Information Management

Decision Making

Structural Damage Repair Knowledge

Education

High School Diploma or Equivalent

Associate in Claims (AIC) Certification

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, including anyone living within the states of PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establishes contact with Policyholders regarding their loss, driving to the site of damage within the assigned territory or as required.

Sets and manages reserves within designated authority.

Identifies and assesses damages, determines liability and total claim value.

Prepares estimates, obtains scope of work and repair costs with contractors or Policyholders.

Documents claim activities and submits final reports for closure.

Decides on payments, issues checks, and negotiates claims as necessary.

Supervises handling of property losses by independent adjusters when needed and advises on claim handling.

Attends industry training to stay current on legal developments and compliance.

Assists field offices when not on catastrophe duty to bring claims to conclusion.

Maintains operational readiness of attached company vehicles.

The first five duties listed are essential for the job; these must be performed to accomplish the role.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent required. Five years of claims handling experience, including two years of property claims, required. Knowledge of structural damage repair and valuation techniques required.

Associate in Claims (AIC) certification preferred. Proficiency with estimating software (preferably Symbility) preferred. Valid driver’s license and good driving record required. Must reside in the assigned territory unless approved otherwise. The role involves frequent travel, including short-notice deployments for extended periods.

Physical Requirements

Lift/move 0-20 lbs; often (20-50%)

Lift/move 20-50 lbs; often (20-50%)

Move objects >50 lbs with equipment; often (20-50%)

Frequent driving (50-80%)

Manual tasks and computer use; often (20-50%)

Climb and access heights; moderate (30-40%)

Nearest Major Market: Jackson

Nearest Secondary Market: Memphis