Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance in; Cincinnati (OH); Remote; USD 66,000 - 107,000; Full time

Job summary

Join a forward-thinking company as a Catastrophe Property Adjuster, where you will play a vital role in managing property claims from the comfort of your home. This position offers the opportunity to work within a diverse and inclusive team, providing essential support to policyholders while ensuring operational readiness. With a strong focus on customer service and technical expertise, you will assess damages, negotiate claims, and supervise adjusters. Enjoy a comprehensive benefits package, including health coverage, a pension plan, and career development opportunities. If you're ready to make a difference in the lives of others, this role is perfect for you.

Benefits

Health, Prescription, Dental, and Vision Benefits

Low Medical Premium Contributions

Traditional Pension Plan

401(k) with Contribution Match

Paid Time Off

Career Development and Tuition Reimbursement

Company Car with Paid Gas Card

Paid Volunteer Hours

Charitable Gift Matching

Qualifications

• 5 years of claims handling experience, including 2 years in property claims.
• Strong technical knowledge of damage repair and valuation techniques.

Responsibilities

• Contact policyholders and assess damage on-site.
• Prepare estimates and negotiate costs with contractors.
• Supervise independent adjusters and support field offices.

Skills

Claims Handling

Damage Assessment

Negotiation

Customer Service

Technical Knowledge of Damage Repair

Education

High School Diploma or Equivalent

AIC Program Completion

Tools

Estimating Software (Symbility)

Job description

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS* (Finance)

Division or Field Office: Claims Division

Department of Position: Catastrophe Operations Dept

Work from: Home, within ERIE operating footprint

Salary Range: $66,625.00-$106,427.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; and charitable gift matching.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, which includes residents of PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel within the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and growth with an award-winning company!

Duties and Responsibilities

Establishes contact with policyholders regarding their loss, visits damage sites within the assigned territory, and possibly other locations.

Sets and manages reserves within authority.

Identifies and assesses damage, determines liability, and calculates claim value.

Prepares estimates, negotiates scope of work and costs with contractors or policyholders, and documents activities thoroughly.

Decides on payments, issues checks, and negotiates with attorneys when necessary.

Supervises independent adjusters and advises on claim handling.

Attends industry training to stay current with legal and regulatory developments.

Supports field offices when not on catastrophe deployment, bringing claims to resolution.

Maintains operational readiness of assigned company vehicle.

The first five duties listed are essential for the role's success.

Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent; five years of claims handling experience, including two years in property claims; strong technical knowledge of damage repair and valuation techniques.

Preferred: Completion of AIC program, proficiency with estimating software (preferably Symbility), appropriate state license, valid driver's license, and residence within the assigned territory.

Physical Requirements

Includes lifting/moving up to 50 lbs, frequent driving, and other physical activities as detailed.