Basque-Speaking Video Streaming Support Pro

TP Greece; United States; Remote; USD 28,000 - 45,000; Full time

Benefits offered by this job

Relocation support

Flight tickets covered

Hotel accommodation

House searching assistance

Health care benefits

Professional growth

Training by certified instructors

Diversity & equal opportunities

Job summary

TP Greece is seeking a Basque-speaking Customer Support Representative to join our video streaming service team in Greece. You will engage with subscribers via chat and phone, helping with payments, troubleshooting streaming issues, and guiding users through the application.

The role emphasizes strong Basque language skills, good English, and excellent communication. Relocation support to Greece is provided along with a competitive salary and growth opportunities.

Qualifications

• Excellent Basque language skills.
• Good knowledge of English (B2+).
• Great communication & soft skills, as well as problem-solving skills.
• Computer knowledge/tech savviness.
• Work experience in customer support/ assistance will be considered an advantage.

Responsibilities

• Communicate through chat & phone with subscribers.
• Answer how-to questions about payments.
• Troubleshoot streaming and content issues.
• Assist subscribers with how-to questions & navigating on the given application.

Skills

Basque language

English B2+

Job description

TP Greece is seeking a Basque-speaking Customer Support Representative to join our video streaming service team in Greece. You will engage with subscribers via chat and phone, helping with payments, troubleshooting streaming issues, and guiding users through the application.

The role emphasizes strong Basque language skills, good English, and excellent communication. Relocation support to Greece is provided along with a competitive salary and growth opportunities.