Cat Clinic Front Desk & Client Care Specialist

Cozy Cat Veterinary Hospital; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance (medical, dental, and

Vision

Job summary

Cozy Cat Veterinary Hospital is a three-doctor, cat-only practice dedicated to exceptional care in a welcoming environment. We are hiring a Client Care Representative to be the warm first hello for our feline patients and their people, joining a team that prioritizes support, learning, and a positive visit for every client.

The role offers a Monday–Friday schedule with rotating Saturdays, a friendly team, and opportunities for growth, with benefits and a focus on work-life balance for our staff.

Qualifications

• Experience in veterinary settings is a plus but not required.
• A love for working with people and cats is essential.
• Strong communication and organizational abilities are valued.

Responsibilities

• Welcome clients and their cats with warmth and professionalism.
• Communicate clearly to inform and support clients.
• Build relationships with clients and maintain a smooth front desk operation.
• Keep the front of the hospital organized and running smoothly with attention to detail.
• Collaborate with doctors and team to ensure a great patient experience.
• Stay calm and professional during busy days.

Skills

Customer service

Communication

Teamwork

Organizational skills

Job description

Cozy Cat Veterinary Hospital is a three-doctor, cat-only practice dedicated to exceptional care in a welcoming environment. We are hiring a Client Care Representative to be the warm first hello for our feline patients and their people, joining a team that prioritizes support, learning, and a positive visit for every client.

The role offers a Monday–Friday schedule with rotating Saturdays, a friendly team, and opportunities for growth, with benefits and a focus on work-life balance for our staff.