Casualty Specialist

Trexis Insurance; Phoenix (AZ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Dental insurance

Vision insurance

401(k) plan

PTO after 80 hours

Disability insurance

Flexible spending accounts

Advancement opportunities

Training and support

Work-from-home options

Job summary

Trexis Insurance is hiring a Casualty Representative to proactively investigate coverage, liability and damages for injury claims. You will gather medical documentation to evaluate and settle or deny claims, and maintain quality of work under management audits.

The role requires strong negotiating skills and excellent communication to build rapport with clients.

Qualifications

• Must have college degree or equivalent work experience.
• Minimum of 2-year handling injury claims.
• Strong adjusting and negotiation skills.
• Excellent organization and problem-solving skills.
• Excellent oral and written communication to build rapport.
• Knowledge of Claims Best Practices and state tort laws.

Responsibilities

• Proactively investigate coverage, liability and damages for injury claims.
• Gather medical documentation to evaluate and settle or deny claims.
• Maintain quality of work as measured by management and audits.
• Compare individual results to peers in the same venue.
• Assist teammates when needed and monitor BI/UMBI payments.
• Maintain working knowledge of all venues for the states handled.
• Present BI settlement requests above 10K to Claim Committee with proper documentation.

Skills

Injury claims handling

Negotiation skills

Oral and written communication

Organization

Problem solving

Typing

Education

College degree

Job description

COMPANY OVERVIEW

Trexis and Trexis One Insurance Corporations are headquartered in Franklin, TN with a branch location in Phoenix, AZ. Our division was founded in 1997, and we currently have a network of thousands of carefully selected agents in the following states: Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, and Virginia.

We offer quality auto insurance products at a competitive rate to meet the needs of our customers. We provide a knowledgeable Customer Service staff and quick and fair claims service with 24/7 claims reporting. We partner with experienced professional insurance agents that can provide personal service for you and your family.

Trexis and Trexis One Insurance, are rated A (Excellent) by A.M. Best Company.

At Trexis, quality is at the heart of everything we do. We strive to offer you the best products, best service and best people available. We understand you have other choices, but our goal is to earn your business every day. We look forward to a long and successful relationship, and we thank you for choosing Trexis.

RESPONSIBILITIES

• The Casualty Representative will proactively investigate coverage, liability and damages. They will seek out all medical documentation to evaluate and settle or deny injury claims where appropriate. Adequate reserves will be set and re-evaluated regularly.
• Maintain an acceptable quality of work based on objective measurements and evaluated by the manager and regular audits performed by the Department Audit Team.
• Individual results by venue will be compared against prior results and current peer results in the same venue.
• Representatives will be called upon to help teammates on occasion. They will also be judged on the average BI/UMBI payments for the Casualty and Litigation Units based on metrics.
• Maintain a current, accurate working knowledge of all venues for the states handled.
• This person will be required to bring all requests for BI settlement authority over 10K to Claim Committee. Their expertise and professionalism will be shown through file documentation and preparation of files for discussion with management and/or at Claim Committee.

QUALIFICATIONS

• College degree or commensurate work experience required.
• Minimum of 2- year handling injury claims.
• Must have strong adjusting and negotiation skills.
• Excellent organization and problem-solving skills.
• Excellent oral and written communication skills to quickly build rapport
• Knowledge of Claims Best Practices, tort laws in the states we do business in and Department of Insurance regulations, particularly each state’s fair claims practice act.
• General office skills include faxing, copying and filing. Proficient in typing

Benefits/Perks

• Opportunity for annual performance bonus
• Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan
• Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
• Short-term and long-term disability
• Flexible Healthcare and Childcare spending accounts for tax savings
• Opportunities for advancement
• Continuous training and support throughout your career

Flexible work from home options available.