Casual Room Attendant

Hand Picked Hotels Ltd; Cheshire (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a charming hotel, where your role as a Housekeeping Assistant will be vital in creating a welcoming atmosphere for guests. With a focus on detail and high standards, you will ensure that every room reflects the luxury and comfort that the hotel is known for. Your contributions will not only enhance the guest experience but also foster a sense of community and teamwork among staff. This position offers the opportunity to work in a fast-paced environment while making lasting friendships and being part of an inclusive team. If you take pride in your work and enjoy making others feel at home, this role could be perfect for you.

Benefits

Uniform provided

Meals on duty

Free on-site parking

Diversity and Inclusion initiatives

Qualifications

• Experience in housekeeping or cleaning preferred.
• Ability to work in a fast-paced, busy environment.

Responsibilities

• Ensure guest bedrooms are clean and maintained to a high standard.
• Replenish rooms with fresh towels and toiletries.

Skills

Housekeeping experience

Attention to detail

Team player

Customer service

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Casual Housekeeping Assistant at Rookery Hall Hotel, part of Hand Picked Hotels. This role is offered on a casual contract basis and will include working weekends.

About the Role

• The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
• You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.

About you

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• You’ll take pride in delivering consistently high standards.
• You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

Our Benefits include:

• A competitive salary package of £13.82 per hour, plus a share of service charge.
• Uniform and meals on duty provided.
• Free on site parking.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.