Casual Patient Experience Concierge

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 17,000 - 22,000; Full time

Job summary

UPMC Passavant is seeking a Casual Patient and Family Concierge to support patients and families across daily, evening, weekend, and holiday shifts.

This role spans Destination Coordinator, EVS Associate, Transporter, Supply & Equipment Management, and Patient Care Support duties, emphasizing hospitality, safety, and confidentiality in a high-demand hospital environment.

Join our team to contribute to a positive patient experience and grow within the UPMC community at Passavant.

Responsibilities

• Greet and assist hospital guests and provide directions.
• Use computers for patient information while maintaining confidentiality.
• Clean assigned areas, make beds, and ensure cleanliness.
• Report issues to the supervisor.
• Safely transport patients and equipment; deliver supplies and log transportation data.
• Order and organize supplies; maintain inventory and check expiration dates.
• Respond to call lights, round hourly, distribute care plans, perform audits and follow reporting procedures.

Job description

UPMC Passavant is seeking a Casual Patient and Family Concierge to support patients and families across daily, evening, weekend, and holiday shifts.

This role spans Destination Coordinator, EVS Associate, Transporter, Supply & Equipment Management, and Patient Care Support duties, emphasizing hospitality, safety, and confidentiality in a high-demand hospital environment.

Join our team to contribute to a positive patient experience and grow within the UPMC community at Passavant.