Patient & Family Experience Concierge

UPMC; Northern (KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

UPMC Kane seeks a high school student to support Nursing Administration as a casual Patient & Family Concierge, delivering compassionate service to patients, families, and visitors during each hospital stay.

You will assist with destination coordination, environmental services, dietary support, patient transport, and supply management, always focusing on patient satisfaction and quality of care.

This role provides exposure to hospital operations and patient care while balancing school commitments.

Qualifications

• Must be currently enrolled in high school.

Responsibilities

• Support Nursing Administration as a casual Patient & Family Concierge to assist patients, families, and visitors.
• Assist with destination coordination, environmental services, dietary support, patient transport, and supply management.
• Assist with telehealth cart retrieval and setup, and ensure supplies and equipment are available and appropriately stored.

Job description

UPMC Kane seeks a high school student to support Nursing Administration as a casual Patient & Family Concierge, delivering compassionate service to patients, families, and visitors during each hospital stay.

You will assist with destination coordination, environmental services, dietary support, patient transport, and supply management, always focusing on patient satisfaction and quality of care.

This role provides exposure to hospital operations and patient care while balancing school commitments.