Casino Workforce Scheduling & Analytics Lead

Live! Casino & Hotel Maryland; Hanover (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Live! Casino & Hotel Maryland is seeking a Centralized Scheduling Clerk to manage labor planning across gaming and non-gaming departments. You will optimize weekly schedules, maintain payroll records, and work with department leaders to align staffing with business needs.

You will become proficient in the Virtual Roster system and Kronos, training teammates and ensuring accurate attendance data. A four-year degree is required along with the ability to obtain a gaming license.

Qualifications

• Four-year degree in Business Analytics or related field.
• Ability to obtain and maintain a Gaming license as required by the State Gaming Agency.
• Experience with scheduling software and attendance tracking.

Responsibilities

• Schedule gaming and non-gaming departments to optimize labor and staffing.
• Maintain records of casino employees and attendance, updating as needed.
• Create weekly department schedules aligned to department volume for business needs.
• Track department productivity daily and provide staffing recommendations to leaders.
• Assist in tracking attendance through Virtual Roster system and Kronos.
• Train team members on the scheduling program and processes.
• Apply and manage leave, PTO, LOA, and roster shifts as required.
• Contribute to team effort by achieving related results as needed.

Skills

Scheduling

Team coordination

Kronos

Payroll confidentiality

Communication

Excel

Training

Education

Bachelor's degree

Tools

Kronos

Virtual Roster

Job description

Live! Casino & Hotel Maryland is seeking a Centralized Scheduling Clerk to manage labor planning across gaming and non-gaming departments. You will optimize weekly schedules, maintain payroll records, and work with department leaders to align staffing with business needs.

You will become proficient in the Virtual Roster system and Kronos, training teammates and ensuring accurate attendance data. A four-year degree is required along with the ability to obtain a gaming license.