Casino Cage Shift Lead for Growth and Flexible Hours

Live! Casino & Hotel Maryland; Hanover (MD); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Free Basic Life Insurance

Disability insurance (Short & Long)

Retirement options

Paid Time Off

Tuition Reimbursement

On-site Wellness center

Career growth pathways

Rewards & Recognition Programs

Annual merit-based pay increases

Bonuses (Discretionary)

Free parking

Free meals and discounted meals

Live! Hotel, Food & Beverage, and Ent.

Job summary

Live! Casino & Hotel Maryland is seeking a Cage Shift Supervisor to oversee cage operations, ensuring accuracy, security and efficiency across each shift. You will lead staff, enforce internal controls, and uphold gaming regulations while delivering a guest-focused, professional experience that reflects the Live! brand.

The role emphasizes supervising financial processes, maintaining compliance, and developing teams to sustain high service standards in a fast-paced casino environment.

Qualifications

• Analyze and interpret departmental needs and results.
• Read complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
• Solve complex problems.
• Distinguish between colors.

Responsibilities

• Maintains working knowledge of Cage operations internal functions, controls and software.
• Updates and conveys pertinent information to Team Members regarding policy or schedule changes.
• Ensures efficiency and accurate performance standards by maintaining communication with all work areas to verify paperwork and inventory controls (bank, cage checks, currency orders).
• Assists team with questions on recovering variances, handling guest disputes, counterfeit issues, and internal control violations.
• Maintains professional rapport and confidentiality when communicating with other departments (IT, Security, Surveillance).
• Trains and develops Team Members in Cage Operations; monitors business flow to optimize training, breaks, and shift schedules.
• Tracks LOA’s, PTO, early outs and special requests; supports HR duties.
• Assists Cage Shift Manager with other duties as assigned.

Skills

Analyze & interpret needs

Read complex documents

Problem solving

Color discernment

Flexible schedule

Education

High School Diploma / GED

College degree or some college

Job description

Live! Casino & Hotel Maryland is seeking a Cage Shift Supervisor to oversee cage operations, ensuring accuracy, security and efficiency across each shift. You will lead staff, enforce internal controls, and uphold gaming regulations while delivering a guest-focused, professional experience that reflects the Live! brand.

The role emphasizes supervising financial processes, maintaining compliance, and developing teams to sustain high service standards in a fast-paced casino environment.