Casino Surveillance Lead & Training Supervisor

Desert Diamond Casino White Tanks; Waddell (AZ); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Desert Diamond Casino White Tanks is seeking a Surveillance Lead Officer to supervise surveillance staff and safeguard assets on shift. You will oversee video logs, reports, and investigations while enforcing Internal Controls and policies.

Ideal candidates have an Associates Degree plus 4 years in casino surveillance, including 2 years in a supervisory role, and are skilled in training frontline staff and detecting cheating or irregularities.

Formación

• Associates Degree plus 4 years of casino surveillance, with 2 years in a supervisory capacity.
• Ability to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license.
• Must be 18 years of age or older with no felony, theft, or stealing convictions.
• Experience in training and mentoring front-line staff.

Responsabilidades

• Supervises surveillance staff on the assigned shift.
• Ensures compliance with TOGE policies, internal controls, and procedures.
• Maintains and monitors surveillance equipment and video logs.
• Prepares and reviews reports and investigations summaries.
• Monitors and records guests’ activity at tables and slots; conducts investigations as needed.
• Assists with hiring, disciplinary actions, and budget preparation.

Conocimientos

Investigative procedures

Policies & procedures

Gaming devices knowledge

Fraud detection

Supervisory techniques

Surveillance equipment

Communication skills

English literacy

Problem solving

Instruction interpretation

Educación

Associates Degree

Descripción del empleo

Desert Diamond Casino White Tanks is seeking a Surveillance Lead Officer to supervise surveillance staff and safeguard assets on shift. You will oversee video logs, reports, and investigations while enforcing Internal Controls and policies.

Ideal candidates have an Associates Degree plus 4 years in casino surveillance, including 2 years in a supervisory role, and are skilled in training frontline staff and detecting cheating or irregularities.