Casino Surveillance Lead: Asset Protection & Integrity

Desert Diamond Casinos & Entertainment; Sahuarita (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

Desert Diamond Casinos & Entertainment in Sahuarita, AZ is seeking a Surveillance Lead Officer to supervise the surveillance staff across assigned shifts and protect assets of the Casino, guests, and team members. The role requires strong knowledge of casino operations, observation skills, and the ability to detect cheating and fraud.

The position emphasizes supervising duties, training new officers, and ensuring compliance with gaming regulations.

Qualifications

• Knowledge of investigative procedures and techniques.
• Knowledge of Policies and Procedures.
• Knowledge of all in house casino games.
• Knowledge of cheating, theft and fraud detection.
• Knowledge of supervisory techniques.
• Ability to operate surveillance equipment.
• Ability to communicate effectively in English.

Responsibilities

• Applies fair and consistent supervision.
• Assists in hiring, termination, and disciplinary actions of team members.
• Plans and administers work schedules and assignments for direct reports.
• Monitors the performance of direct reports, ensuring adherence to policies.
• Functions in the capacity of a Surveillance Officer as a working Lead Officer.
• Monitors and records all guest activity on video camera at table games and slot machines.
• Prepares incident reports, productivity reports, observations reports, and investigation summaries.
• Responsible for training new Surveillance Officers.

Skills

Investigative procedures

Policies & procedures

In-house casino games knowledge

Cheating detection

Supervisory techniques

Operate surveillance equipment

English communication

Tools

DVR/Digital System

Job description

Desert Diamond Casinos & Entertainment in Sahuarita, AZ is seeking a Surveillance Lead Officer to supervise the surveillance staff across assigned shifts and protect assets of the Casino, guests, and team members. The role requires strong knowledge of casino operations, observation skills, and the ability to detect cheating and fraud.

The position emphasizes supervising duties, training new officers, and ensuring compliance with gaming regulations.