Casino Surveillance Lead

Desert Diamond Casino West Valley; Glendale (AZ); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Desert Diamond Casino West Valley is seeking a Surveillance Supervisor to oversee the surveillance staff on the assigned shift. You will protect casino assets, guests, and employees, ensuring compliance with policies and internal controls.

You will train and mentor frontline officers, monitor video feeds, and prepare incident and productivity reports. Strong English communication and supervisory experience are required.

Competenze

• Associates degree plus four years in casino surveillance; two of four in a supervisory role.
• Knowledge of casino surveillance operations and internal controls procedures.

Mansioni

• Supervises surveillance staff on assigned shift and ensures proper coverage.
• Ensures all logs and reports are completed by Surveillance Officers.
• Participates in hiring, training, and mentoring of front-line staff.
• Maintains knowledge of gaming regulations and ORT regulations.
• Prepares productivity and investigation summaries as required.

Conoscenze

Investigative procedures

Fraud detection

Supervisory techniques

Surveillance equipment operation

Communication skills

English literacy

Formazione

Associates Degree in Criminal Justice / related field

4 years casino surveillance experience; 2 years supervisory

Strumenti

DVR system

Video surveillance equipment

Internal Controls knowledge

Descrizione del lavoro

Desert Diamond Casino West Valley is seeking a Surveillance Supervisor to oversee the surveillance staff on the assigned shift. You will protect casino assets, guests, and employees, ensuring compliance with policies and internal controls.

You will train and mentor frontline officers, monitor video feeds, and prepare incident and productivity reports. Strong English communication and supervisory experience are required.