Casino Security Specialist - Safeguard Guests & Fun

Hollywood Casino Toledo; Toledo (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Hollywood Casino Toledo is seeking a team member for security operations, focused on guest safety and harmonious operations across the property.

You will patrol, monitor for disturbances, escort money/chip transactions per regulations, and support other departments to help guests enjoy a safe gaming environment. A high school diploma, strong communication, and a valid driver's license are required; prior customer service is preferred.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience recommended.
• Ability to handle stressful situations with the public.
• Willingness to work in a noisy environment.
• Valid state driver's license required.

Responsibilities

• Maintain highly visible patrols to ensure a safe gaming environment.
• Escort money/chip transactions according to regulations.
• Monitor casino floor for minors and respond to disturbances and alarms.
• Assist other departments to serve guests more effectively.
• Adhere to Gaming Regulations and Internal Controls.
• Escort team members and visitors into sensitive areas with approval.
• Perform table fills/credits and drops.

Skills

Customer service

Verbal communication

Stress management

Public interaction

Multitasking

Mobility

Education

High School diploma or equivalent

Job description

Hollywood Casino Toledo is seeking a team member for security operations, focused on guest safety and harmonious operations across the property.

You will patrol, monitor for disturbances, escort money/chip transactions per regulations, and support other departments to help guests enjoy a safe gaming environment. A high school diploma, strong communication, and a valid driver's license are required; prior customer service is preferred.